The rating and counts above are store-wide. 69 written reviews mention Fresh Juice, newest first.
Hoop ZillaGoogle
Absolutely amazing service, I was properly walked through the menu options by Amanda and the checkout process was very seamless. Juice shots were super refreshing for a hot Houston summer day and the almond butter açaí bowl hit the spot, per usual. Highly recommended!
Juices are just ok , service is unprofessional as everywhere else these days , visited 8/24 around 12:30 walked in, no greeting as they looked over their shoulder to see who walked in, missing items so i couldn’t order my usual, i feel like i’m inconveniencing your staff asking and repeating my order because they can’t communicate amongst themselves , instead of talking about what the manager did that didn’t make any sense from what i over heard for 5 min while standing there waiting to order. And are the lights out or bulbs need to be ordered ? From a service stand point these issues need to be addressed , it’s a turn off honestly .
Response from the owner · August 24, 2022
Hi, thank you for reaching out to us with this feedback. Feedback like yours allows us to constantly improve and we do appreciate it. If you could please reach out to [email protected] I would love to make this right with you.
Fresh cold pressed juice so many varieties and choices...lol hard to decide. There was a very friendly and informative young woman who helped me and explained how to to do a juice cleanse the benefits and even provided me with take home information!
Response from the owner · June 24, 2022
Hi Brandi, I am so happy to hear that our employees were able to provide you with the information you needed. We love to hear that our employees are excelling in customer engagement so I will be sure to give them a shoutout for that. We appreciate the five stars and kind words. See you back soon!
If a 0 star exists this place would be the first I would gladly give. So this is what happened on June 19 from 4 pm to 5:20 pm. As a doordash delivery driver I received 2 different pick up order from this place. I arrived to this juice bar after 10 minutes and asked one of the young teenage white girl the order and she told me she didn’t that see the order came through so told me to wait 5 to 10 minutes so they can prepare the order I said fine and waited 10 minutes and it’s not ready yet, waited another 20 minutes the order still not ready. For your surprise they are receiving another order and still making the new coustomer orders. After 35 minutes I asked one of the lady if the order is ready or not and again she told me to wait 10 minutes, the total waiting time is 45 minutes so far. After I waited another 20 minutes I asked the only guy in the store to tell me what’s going on with my order, he said let me check and after another 10 minutes he came and told me the order is NOT ready and they didn’t even started it. The total waiting time was more than 1 hour for nothing plus I canceled a 49 dollar order. What made me more furious was the way they talk to me. They don’t even take the job seriously and they even try to make fun of you. Horrible place!! Will never come to this place to pick up orders or the make an order for myself.
Response from the owner · June 23, 2022
Hello Nahom, Thank you for letting us know about your recent experience. We pride ourselves on maintaining the highest quality standards for our customers but we didn't measure up. If you could please reach out to [email protected] I would love to make this right.
I went to Nekter to get my juice when they were about to close and Amanda was very nice and patient. She is always very friendly and ready to help with my juice requests. My juice was delicious. Thank you Amanda for always smiling, you made my day ❤️ Great costumer service
Response from the owner · May 17, 2022
Thank you for leaving us a review and five stars! I passed this along to Amanda and if made her day! See you back soon!
I've been going here for about a year now. The products and concoctions are stellar, from the acaī bowls, replenishing juices and smoothies. However, the new staff here leave much to be desired. I've come a few times since this staff switch and orders are painstakingly slow to make, there is yelling and just general unprofessionalism. IDK what happened but can we get a return to quality customer service pretty please??
Response from the owner · May 9, 2022
Hi Jenale - I am so mortified to hear about your experience. We have been training new staff like so many in our business lately, but yelling/unprofessionalism should never ever happen. If you would be so kind as to email me at [email protected] with details as to the time of your visit, it would be very helpful to me. I do hope we get this corrected soon and can. give you the experience you deserve. -Andrea, owner
Amazing service and the juice is bomb!!! I recommend everyone to come to them and let me say as well they will not disappoint!!! When you walk in the greet you the employees are very helpful and knowledgeable on the juices!!!
Response from the owner · April 26, 2022
Hey Kool, We're delighted to hear about your experience! We're thrilled that you had a 5-star experience at our location.
I wanted a smoothie that wasn’t pumped with added sugar, therefore I tried Nekter Juice Bar. I ordered the Buzz, Pink Flamingo, and a Zucchini muffin. The Buzz was fresh which I loved. A small size of it, with no ice, is like two drinks because I went home and added ice and coconut water. The Pink Flamingo was super delicious. Now the zucchini muffin looked madly delicious but was super DRY. I wasted my money on that.
I can definitely see myself returning and sitting outside on their shaded patio.
Forewarn anyone going to this location, the parking in this neighborhood sucks. I did park right in front of their store but it is meter parking I didn’t pay for the meter I just paid for my food and drinks and left.
Response from the owner · April 26, 2022
Hi Chaviante, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service.
Delivery is always an awful surprise. Ive ordered delivery from this Nekter multiple times and it’s either been an hour late or made wrong. Most of the time, the bowls that arrive don’t even contain all the original ingredients listed online! Definitely do not pay extra for any additions to your bowl unless you’re picking it up in person and can notify someone that your order is missing the add-ons. Otherwise, you’ll just be paying extra for nothing. On the bright side, the ingredients seem high quality and the juices are excellent, which encouraged me to give this place so many chances in the past.
Response from the owner · April 13, 2022
Hi Andrea, I am so sorry to hear that this was your experience with us! If you could please reach out to [email protected] I would like to gather more information and make this right!
I prefer main squeeze or nourish . The juices are made in the store , fresh, and taste better. Nekter ships the juice from California which is not sustainable and lowers the quality of the juice. They also should consider more sustainable packaging.
Edit: I’m just never going back 04/07 went in and waited 20 mins for my açaí bowl and got it with no spoon so I went home around the corner and it was like water not thick at all had to add my own almond butter and agave to add flavor to it. Hard pass on this place.
Response from the owner · January 15, 2022
Hey teylor, thanks for the comments and we will share them with the team. While our grab and go juice products are packaged in California, all our stores have a juicer on site ready to serve you. You can pick from any of the juices on our menu or design your own. We hope you will give us another chance soon!