Guest reviews

Smoothie reviews · Nekter Juice Bar - Houston

304 Gray Street, Houston, TX

4.4

543 guest ratings·425 written reviews

The rating and counts above are store-wide. 94 written reviews mention Smoothies, newest first.

Trina JacksonGoogle
Smoothie
Response from the owner · August 11, 2026
Grateful for the 5 stars! If you're looking to mix it up, our açaí bowls are a delicious option.
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gsGoogle
I got a shake to go the other day while exploring. Tasted good but customer service is non existent. Took long time to even acknowledge that I was there even though store was empty. Then when she came to take order didnt even greet or anything, just stood there staring at me. I paid, the payment went through, it showed on my end, and then the cashier had the audacity to add the on her own tip and try to make me run my card again under pretense that it had not gone through. Had I been distracted and paying attention the screen, I would have fallen for it. Horrendous customer service and I won’t be returning despite being a cery conveniently located health smoothie bar.
Response from the owner · June 17, 2026
JS - I am truly sorry — what you've described is completely unacceptable and worries me. I would like to understand when you came in, so I can investigate personally, and I would like to make it up to you. Please reach out to me directly at [email protected] — I am the owner, and I would love the opportunity to connect with you, hear more about the specifics of your visit (date/time/etc), and again make it up to you. I hope to hear from you soon. — Andrea Young, Owner
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Ryan O'mahonyGoogle
We had an amazing experience working with Nektar Juice Bar for a recent corporate event. They came onsite and created a smoothie and açaí bowl bar for our attendees, and it was an absolute hit. Throughout the entire event, all we kept hearing was, “This is the best vendor ever!” The team was incredibly kind, professional, organized, and a pleasure to work with from start to finish. The setup was seamless, the presentation was fantastic, and the quality of the smoothies and açaí bowls was outstanding. Everything was fresh, delicious, and beautifully prepared. The cleanliness and attention to detail did not go unnoticed by our guests. I highly recommend Nektar Juice Bar for corporate events, employee appreciation days, wellness activations, or even just stopping by for a smoothie or açaí bowl. We couldn’t have been happier with the experience and look forward to working with them again!
Response from the owner · June 12, 2026
Thank you for the fantastic review! We're thrilled that our smoothie and açaí bowl bar was a crowd-pleaser at your event. It's wonderful to hear our team's hard work and attention to detail were appreciated. We look forward to future events together!
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Desireé RaymondGoogle
Cute little shop! I brought my dog and they made her a pup cup which had bananas, peanut butter and bone-shaped dog treats. I was feeling a little under the weather so I got the Greenie juice, and my friend got the Blueberry Almond Butter smoothie. Pretty good but $22 for two regular size cups is a bit high. We sat outside on the patio. I liked being able to see them make my juice through the window. The produce was fresh and gloves were used. I would definitely go back and try a smoothie or something fun. Just keep in mind that: 1) there is very limited metered parking 2) the meter sucks and gets stuck and might not give you a ticket so make sure to take a pic of the screen, and 3) nékter doesn’t take cash! 😭
Response from the owner · May 24, 2026
Hey Desiree! FYI - there is free parking right behind the store in the ground floor of the garage (3o minutes) We're so glad you and your dog had a delightful visit! Thanks for the feedback. All our items are freshly made to order. I know that can feel costly, but I highly encourage you to download the nekter app so you can rack up special rewards and freebies. We can't wait to have you back for another tasty smoothie!
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Jason C.
The smoothies are absolutely fantastic! Acai bowls are incredible! If you're into healthy eating or just getting started, I highly recommend stopping by. It's quick if you're in a rush.
Caren MartinezGoogle
Ms. Q and the other lady that usually works the same shift with her always do a great job of having my preorder ready as soon as I walk through the door. They are both always nice and make the best smoothies!
Response from the owner · May 1, 2026
Thanks a bunch for the 5 stars! Quanita and her team are truly smoothie superstars, and we're glad they make your visits so enjoyable!
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Jane FlerryGoogle
If you are visiting Houston stop by this place! smoothies are great !! The waffles ? Amazing Staff ? AWESOME
Response from the owner · April 27, 2026
Thank you for the 5 stars! It's awesome to hear you enjoyed our smoothies and waffles. Our team is thrilled to have made your visit special!
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Karen D.
Love nekter!! My mom got me into it and we go at least once a month together. Then I found another one nearby and wanted to visit way more but money's been tight lately. But it's my bday and I had a coupon so decided to use it. Every time I get the Glow Getter it just keeps getting better. Walked in and grabbed it - they had it ready even though I was early. Had a few questions about future orders and they answered everything perfectly. Amazing experience like always. Would love to come in every day for a morning smoothie but we're not there yet financially, but you'll definitely be seeing more of me soon!
Goz GozGoogle
So on the 20the of Jan 2026 between 2:30pm and 3:pm thereabouts. I strolled in to make an order. The lady at the store said she didnt know how to make my chocolate bowl and I should wait for the colleague. Apparently I saw the guy outside with the big thrash. I'm a regular here so I know all of them except the new faces. So I waited. He came in and she told him to make my chocolate bowl. This guy, picked the gloves but did not was his hands before picking the gloves. I was like you just disposed the thrash and you did not wash your hands, please could you wash your hands. Immediately he got furious and went wash his hands and started fixing my bowl. Just cos he was upset while fixing my bowl, he did not listen to the lady for proper instructions. He put Agave when I said NO AGAVE in my bowl. So I told him I was uncomfortable with him fixing my bowl and he should please teach the new lady on how to do it. So she can fix me a new bowl without Agave. So he thrashed the one he was doing and the Lady took over. To think that I addressed him as "Sir" and he's like "I'm not Sir". I was trying to be as polite as I could. This guy had an attitude the whole time and was cussing at me in low tones. Listen, I love your chocolate bowl but I'll rather starve than have this guy ever fix my bow in this life. Your seats are dirty, both in and outside. Fine, they wear their gloves but you can see the part where they have to open the fridge is not clean. Its like picking germs on gloves. I prefer the other fair guy, wish he was around today. He is more cheerful and you can tell he likes his job. This particular guy of today, on the dark side, he's smallish with something like a winter hat. He's upset with the world. Forever frowning and i have always avoided him. I love my food coming with good energy and you cannot wear such angry face all the time and make my food. I'll put this place on suspension for some time while i go to people who deserve my money and my time. I travel miles to get a smoothie bowl just for this nonsense. UPDATE. So I went back to Nekter and the angry face guy is still there. Met some other Lady. She took our orders and said the guy will make my Smoothie of which I refused and told her she has to be the one to do it. Now the sad thing is, they were talking and she kept looking at the guy and laughing to the point she lost focus. I couldn’t understand what the giggling was all about. She did my Smoothie and after saying several times not to use Agave, she used Agave and had to start all over again. This loss of focus in preparing customers order calls for concern. She did the Juice for my friend perfectly though she touched the broom for sweeping while making the juice. I think this was a reflex action while trying to get it out of her way. The Lady seems customer friendly but should be careful not let the angry faced guy to get her in trouble. Done with this location.
Response from the owner · January 23, 2026
Hi Goz - Thank you for taking the time to share what happened. I’m sorry for the experience you had. What you described is not how we expect our team to operate, and I understand why it left you frustrated and uncomfortable. Cleanliness, food safety, and respectful communication are non-negotiable for us. Our manager has already reviewed the situation with the team and reinforced proper procedures and expectations. I also want to acknowledge that we do have newer team members, and while that’s never an excuse for a poor experience, it does mean we are continuing to train and reinforce standards, especially for items that are ordered less frequently in-store like the chocolate bowl. If you’re open to it, I’d appreciate the opportunity to follow up directly and make this right. We truly value our regular guests and would like the chance to earn back your trust. You can reach me at [email protected]
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Takiyah HallGoogle
They know what they’re doing at this Nekter location. The service here is excellent, and the drinks and smoothies are so good. 😊
Response from the owner · March 9, 2026
Yay! We're happy to know you had a great experience with our service and tasty smoothies. Thanks for sharing! 😊
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Lily H.
ANNIKA W. Wonderful smoothie. Great service. Highly recommend trying the açaí.
Jonathon R.
Angelie was so sweet and made an amazing smoothie! thanks so much <3
Austin AdamsGoogle
Tried the banana berry burst, pb&j, and toxin flush on two separate visits, and each time the smoothies were spot on. The place is clean, the staff are welcoming, and service is quick. Parking can be tricky since the area is busy, but once you find a spot, the experience is well worth it.
Response from the owner · February 3, 2026
Thanks for being such a loyal customer, Austin! We're thrilled you enjoyed the banana berry burst, pb&j, and toxin flush - fan favorites for sure! It's awesome to hear our team made you feel welcome and that you found the smoothies spot on. We know parking can be a bit of a challenge, but there is free 30-minute parking in the garage just behind the store!
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Heather L.
Been back twice now. Got exactly what I wanted. Made my smoothie modifications just right.
Samara S.
Great experience overall - I was able to order online while working from home. Someone else grabbed my order and had no problems. I got my usual acai bowl and mango smoothie. Both were tasty and nutritious! Nice visit, thanks!