Fresh Juice reviews · Nekter Juice Bar - San Diego
969 Market Street, Suite 150, San Diego, CA
4.4
1,015 guest ratings·748 written reviews
The rating and counts above are store-wide. 50 written reviews mention Fresh Juice, newest first.
Anna JimenezGoogle
Horrible and rude rude lady (posible manager)
The young ladies that work there are usually very kind and welcoming except for one employee that makes the entire team very tense. She is an older lady Hispanic with orange hair. Yells at the young ladies and always is complaining about them. She speaks about customers as they leave in Spanish. This juice bar is awesome I go about 2 to 3 times a week and order the same juice. I try to avoid going when I see her in the morning because her attitude can ruin someone’s day. That isn’t the experience I want when trying to make healthy decisions. I really hope you can address this issue. Also has charged me extra and asked to place in the tip cup. Overall the menu and bowls are very good. The pricing is good. horrible customer service when this employee is present.
Response from the owner · June 21, 2021
Anna, we're disappointed to hear your experience wasn't up to par. We'd appreciate the chance to hear your concerns in-depth and suggest appropriate solutions. Please contact us at {[email protected]} or 619-955-5595. We're confident that we can turn your experience around, and look forward to getting correcting it!
I come to this location multiple times a week. The staff are Extremely friendly. I mostly order everything online online via the app and all orders are ready before the estimated time. This is my go-to juice and smoothie spot in the area and I'll continue to be a loyal customer.
Response from the owner · February 10, 2021
We're happy to know that we've exceeded your expectations and look forward to continuing to do so!
First time here and worst experience ever. They messed my order and when I told them about it she told me it was my fault. Rudest person ever working the Sunday morning shift. How hard is it to make two smoothies? Must be rocket science to them! Then have the nerve to say I ordered it wrong?! Wow. Never go here, you can get better smoothies at Jamba Juice with great customer service.
Response from the owner · February 10, 2021
We wish that we could have fixed your order for you, Stephen and are so sorry for the inconvenience here. We hope we can redeem ourselves on your next visit!
Tasty treat, It was our 1st time at a juice bar, the girl at the counter wasn't very helpful. her boy friend was in for a visit and occupied most of her attention.
Response from the owner · August 27, 2019
Oh no! We want to learn more about this experience so we can have your concerns addressed with our staff! Please reach out to us at [email protected].
Live this place, I walk to it in the mornings from my apt with the dog. Such delicious smoothies and juices, the matcha berry is my new fave! Their app is awesome too!
Response from the owner · June 24, 2021
Great review, Jamie! We appreciate your feedback and your recommendations! We hope you can try a freshly made juice next :)
Nancy, thank you for your review. We are always looking for ways to improve, so we'd love to hear any extra feedback you have at [email protected]. We hope to hear from you soon!
The best juice bar in San Diego!!! I get cold pressed juice as well as smoothies and I love the upbeat and fun environment at this location. The acai bowls are great! Fresh fruits and top quality ingredients make a huge difference and you can taste it in the products!
Response from the owner · November 1, 2017
Can I Win, we're loving this review! We appreciate the kind words and great tips. Hope to see you again very soon!
The service was abysmal, the wait was eternal and the juice somehow was disgusting
Response from the owner · October 20, 2017
Victor Davis, thank you for bringing this to our attention. We are always looking for ways to improve, so we'd love to discuss this with you further in detail. Would you kindly reach out to us at [email protected] at your earliest convenience? We hope to hear from you soon!
Order something that will taste good instead of be healthy. I had carrot juice with ginger and lemon. My partner had something nutty and delicious.
Bathroom code is on the bottom of your receipt.
Response from the owner · July 24, 2017
Chris Hunkeler, thanks for your kind review & great tips! We hope to see you again soon :)