Im a regular and have ordered from many different locations. But every time I order from the Tyler location, my order is never ready. I walk in and the order hasn’t even started. I arrive when it’s estimated to be completed but I have to wait 10 more minutes. I love the drinks and the orders but I just don’t like having to wait. Normally I wouldn’t mind. I never give them any issues. But I do commute an hour to work Everyday and that’s where I get put behind schedule.
Taryn S.
My order is never ready on time
The last two online orders weren’t even started when I arrived at the store
As I fill this out my order has not been started
Delilah T.
No issues at all! We ordered 5 drinks and two shots. All were ready for pick up and correct! So thankful! It’s rare to get orders correct these days. We love Nekter!
Olivia S.
Last two times I've ordered, the extra peanut butter on top that I paid extra for was not included.
Tara M.
Interesting that the sign on the door said that face coverings are required and yet of the 3 people I saw working, only one was wearing a mask. I am not an alarmist but the message being delivered is inconsistent and if I were to identify any facility who probably ought to require employee masks, a business preparing and serving fresh food and produce would be one of them. Decide where you stand and stand there so that your customers can make their own decision about purchasing from you.
Courtney C.
Everyone is always so nice and courteous!! We love this place!!!
Michael H.
Good fast service. I wish costumers are ask to use mask inside the store.
Kaila V.
The experience was great.
Heather C.
Paid extra for peanut butter and it was not included on my bowl.
Pat H.
Came in with online order! 3 girls working ..No welcome.. stood at counter for 5 min.. finally turned around to address me with did you order? Yes .. gave them my name got 2 of the three items.. had to ask for the Last item! .. used to come here a lot.. stopped because of this!! Won’t be back to this location!!
Carolyn P.
Every thing great
Chris S.
I ordered on the app at 9:45 for ASAP, and I didn’t receive my order until 10:30. There were a dozen or so others waiting outside the store for orders.
jacob E.
I ordered online to pick up at 9:15am, it is now 9:43 and my order still is not ready. When I called the store my call was not answered (and I called multiple times). I understand Sunday’s are busy but at least answer the phone.
Tiera P.
Protein Power Bowl was delicious
Lauren C.
I ordered ahead through the app, the app said my order was complete and I arrived after my estimated time for my order to be ready, yet when I got there, my order hadn’t been started :(