I used the app to order ahead because I am aware of how long it takes to prepare the product. When I arrived to pick up my order, there were two other customers in the store. Both waiting for orders. I stood at the mobile order check in and waited. All three of the employees either refused to acknowledge me or just looked at me funny for standing there. After 5 minutes, one if the employees approached me and asked if I had a mobile order. I told her that I did and she promptly retrieved my order and gave it to me. If I would have been acknowledged sooner, the whole exchange could have been very quick. I also would not have been made to feel like an idiot standing there awkwardly in the store.
Kyle M.
I received a email that the oatmeal was on sale. I had not tried it and thought I should because it was on sale. I did enjoy the pumpkin.
Ariana L.
Very friendly greetings and wishing a good day at giving the order!
Joy M.
Every thing was delicious!
Fernando & Brenda TorresGoogle
Early morning orders are late, a "late start" is becoming an old excuse! Made a few people upset this morning.
Response from the owner · November 14, 2020
Torres Family- We are so sorry for your longer than usual wait this morning. We value your time and will certainly work with our team to meet your expectations in the future. Your next juice is on the house. Stay safe and please come visit us again! - Gabby, Owner
This is an issue that has happened is several occasions, i Place my order online early in the morning to make it to work in time. They say they had a “Late Start” and my order ends up being 10-15 minutes done after my pick up time!! Very frustrating
Nilu P.
I placed a mobile order from my phone. When I arrived they were both ready and I didn’t have to wait!
Andrew O.
Na
Noel N.
10
Jody Y.
Product and customer service was great on Monday,10/19! I received 2 phone calls clarifying my online order. Appreciated!! I have been in several times previously when I felt no sense of urgency from the staff to get orders filled.
Skyler V.
Typically it is fine but the last few times we have ordered there have been two young ladies talking in the back and we have stood there for up to ten minutes to discover they hadn’t even seen our online order yet