I'm so glad to here that there will be new flavors for the cleanse. My last two visits have been awesome!!! I love the pink flamingo and it has been heavenly the last two visits. There is a young lady that is always busy multi tasking and working hard trying to fill the orders. She always greet me whenever I enter but she is very attentive and listening to what is going on. She is helpful and trying to make sure there are no issues. I usually order thru the app so I don't know her name because she is constantly moving and hardworking. She has short curly hair and was working on Saturdays that I visited. I didn't pick up my order on time so the pink flamingo froze and I love it that way. It made a wonderful slush.
Kerry K.
It was ok
Beatrice T.
All went well I feel your staff needs to greet the customers as they enter I stood there for several minutes without even being acknowledged overall experience was good
Melissa W.
This es my second Nekter experience. I had ordered online, walked in, was asked my name and then sat down to patiently wait. I saw 4 people walk in, get served and walked out with their drinks. I didn’t question the first 2 since I assumed they must have ordered online before me. 25 minutes later and I finally get 1 smoothie and 1 açai bowl.
Not impressed. Each Nekter experience I was ignored and waited over 20 minutes to receive my order. Not sure why ordering online is advertised as jumping the line.
London HibbsGoogle
I love nekter but do not feel comfortable coming to this location with the lack of Covid-19 safety precautions In place. When I picked up my mobile order, neither of the 2 teenage employees was wearing a mask. One of them even proceeded to sneeze directly after handing me my drink. A woman who left the store directly after me also commented on the fact that she didn’t feel safe eating a bowl made by employees without masks. Please consider enforcing a mask policy for the health and safety of your customers.
Response from the owner · August 5, 2021
Thank you for your feedback. During this pandemic and unprecedented times, we are doing our very best to follow the CDC guidelines to better our knowledge of safety procedures. We do hope that you give us another chance to create a world class experience at our Nekter location!
These ladies give superior customer service. They greet me and are kind and friendly. I'm always made to feel like a valued customer. I was late in picking up my online order and they called and checked on me. So kind and professional. My juices and smoothies are so delicious. I wish they had the old cleanse flavors.
Amanda W.
The last five times I have ordered online to be picked up. My orders were not ready when I got there.
I live 30 miles from nectar and so I like to order online and have it ready when I get there. And it has not been ready the last five times for some reason