Customer service was great and quick. However my smoothie wasn’t blended all the way. Had chunks of fruit at the bottom. Still good but wish it was blended more.
Susan M.
My juice was ready however, they didn’t see my bowl orders from the mobile order. So I had to wait extra time which was an inconvenience.
Monica N.
Very delicious! I tried two new adds to my smoothie and it was so good I will keep adding it!
Brandi K.
All good except the person who gave me my bowl didn’t bother to give me a spoon or napkin. I stayed to eat the bowl there and she did the same to others.
Shelby C.
Excellent product & service!
Ashley B.
Ordered two bowls and both were missing toppings and both bowls were barely over half full. I understand not being completely to the top because granola topping was on the side but still. I have ordered before and this was a noticeable difference. Too bad I didn’t look till I got home but that’s just cause I ordered from here before and have come to trust the quality. Unfortunately Today was a different story. The staff is very pleasant and I see them working hard so please ask them to continue the hard work and make sure the customer gets what they pay for and not half. Thank you
Savannah S.
Everything was great, except that the girls wearing torn jean shorts which show their buttocks. Spandex is preferable. please make the change.
The young kids that work at this location are kind of rude. They never add the add-ons that I pay extra for and it seems like if they are the ones paying for my acai bowls because they never fill them to the top and they add like 4 pieces of fresh fruit. The only reason I keep coming back is because I haven't found another place that has good acai bowls
Sonia B.
Great and fast service ♡
Stephen P.
I realize that the staff is busy. Taking and filling orders.
I also realize that it can be incredibly loud in store due to the blenders.
However, a little friendliness goes a long way…. A acknowledgment that you are seen.
(Hello, Be right with you, etc….).
And, how about a thank you? Too much to ask?
Perhaps a Customer Service training is in order?
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I usually order a Protein Power bowl but, out of fear that it would be tasteless like the ones prepared at other locations in the recent past ( Claremont, Rancho Cucumonga, Upland…. Upland BTW is the worst), I ordered a Dragon Fruit bowl. It was good, a tad too sweet but, the best one I’ve had in awhile.
I live out the area of any of your locations. Which means I have to drive a distance to get to any of them.
It’s disheartening to receive a subpar bowl and/or customer service.
I guess in the long run, Nekter wins. You get the money and customers get …..whatever.