Been going here over a year and haven't had any bad experiences. The staff are friendly, attentive, and quick with your orders and the juices are amazing. My go to is the toxin flush, if your ever sick and need an immune boost or want an alternative to energy drinks get that.
Response from the owner · December 14, 2017
William Thomas, we're loving this kind review! We are happy our team at San Dimas has continued to show you great and consistent service from visit to visit! We hope to see you again soon :)
I stopped going to this location because the staff never smiled, greeted, or says anything really. I decided to give it another chance. I'm so glad I did. "Madison" changed my mind. She was a perfect example of excellent customer service. She is naturally easy to talk with, not rehearsed, and certainly an asset to your company. As it stands, she is the reason I'll come back to your company. Thank you!
tauney mackGoogle
Amazing place for drinks but I waited 10 minutes for 2 drinks, 1 lady at register and 1 making drinks. I was the 2nd person in line
Response from the owner · October 26, 2017
tauney mack, We will be passing your feedback along to management to review in regard to staffing up at busier times of the day. We hope, with the help of your feedback, we can provide more efficient service and even better customer service!
We hope you'll come back to visit us soon!
I come here everyday to get my bowls and juices. Workers are very nice and place is clean. But the reason why I'm giving it only two stars is for some reason, there system on making the bowls and juices takes very long and there always having problems with there printer. So having the rewards app. Is kinda useless since you can't provide anything to scan your receipt to earn the rewards.
Response from the owner · July 24, 2017
jay cabayan, thank you for your review! Our rewards app can also be scanned during your purchase, eliminating the need to save your receipt. Feel free to ask your cashier next time if you have any questions! We hope to see you again soon :)
I like to order from the app but I wish it accepted gift cards.
Nicole A.
was so bummed about FREE SKOOP night! Are you guys not going to carry this? Or just missed the deadline? :(
Mike P.
I like Nekter. I've been using the mobile app to avoid the line and have my favorites waiting for me when I arrive to be more efficient. When I finally purchase enough to obtain a "reward", I am rewarded with having to got into the store to place my order and then wait. I realize it takes time to make the delicious treats, but that's why (I infer) that the Nekter mobile app was created (as it explicitly states "Order Online, Skip the Line(R)". So, why can't rewards be redeemed online? I can redeem my Starbucks rewards online...
Pamela VenturaGoogle
Loved it...great service, yummy acai bowls...I will definitely be stopping here...when I'm in the area.
Response from the owner · June 29, 2017
Pamela! We can't wait to exceed your expectations again!
Good smoothies limited selection tho, and waited 25 minutes for them to make my girlfriend and I 2 smoothies when there was only 1 person ahead of us while the 4 of the workers just sat around. Are you kidding?
Response from the owner · July 26, 2017
Tim M, thank you for your review. Freshly-made and hand-crafted juices, smoothies, and açaí bowls can take longer than some anticipate, so we apologize for the longer wait! We offer online ordering as well if you're ever in a hurry or would just like to skip the line! We hope you can give it a try on your next visit :)
While walking into Nékter I was greeted with welcomes and smiling employees.
The employees there are super nice and very knowledgeable about Nékter's products!
Will definitely be returning soon. 👍🏼