Nekter Juice Bar - San Dimas

Dear Sydney, Thank you for reaching out and asking about my recent experience at Nekter San Dimas. I appreciate you taking the time to gather customer feedback. Unfortunately, my last two visits this week have been negatively impacted by the presence of a homeless individual inside the store. The smell was quite unpleasant and significantly detracted from my overall experience. This has unfortunately made me hesitant to return to your location in the near future. I've given a rating reflecting this below. While I enjoy Nekter's products, this issue needs to be addressed to ensure a comfortable and welcoming environment for all customers.

It was great!

Customer service was great, however our drinks were not made correctly. They were blended well, and slimy

Great

My drink was made quickly but it really wasn't that good this time. It was a smoothy but was watery, kind of chalky and just tasted like spinach only. Normally it is very delicious though.

Quick service and good healthy options

Order picked up.. experience was good

Thank you for your prompt service!

It was quick and good! No complaints.

I wish your smoothies were consistent in flavor. Lately they taste like nothing and are either watered down, or not enough liquid.

Great 👍🏻

The employee was very friendly and greeted me upon entering the store. My mobile order was ready as scheduled. My smoothie was delicious

When I entered the store there were two employees working. I could tell they were busy. One was working on an in-store customer's order and the other look like she was fullfilling on-line orders. When I walked in, no one acknowledged me. I then stood in front of the cashier counter for such a long time neither employee ever acknowledged me. A simple, "Welcome! We'll be right with you" would have sufficed. The employee handling the on-line orders even began to wash the blenders before coming to me to take my order. Finally, after 10 minutes of waiting, one of them finally came to take my order. I had ordered a smoothie on-line through the app. I could have received my smoothie without such a long wait had I been helped right when I walked in. Instead I had to wait for the employee to finish all the other on-line orders and wash the dishes, before receiving my smoothie. I did not appreciate that. Defeats the purpose of ordering ahead of time.

Fast and easy

The only thing I don’t like about Nekter is that I don’t have one closer to my house.