The location was quite dirty and concerning since they sell food. Counters not cleaned at all.
Kristen G.
I ordered online, my order was to be ready at 2:23, I arrived at the store around 2:26, my order wasn’t ready. I had to get the attention of one of the employees, then he made my order which was the Açaí bowl. The bowl wasn’t full, no agave on top , & I paid extra for peanut butter drizzle which I didn’t get.
Rick R.
Very long wait times to recieve online orders or to order in person. Always seems very understaffed in the morning
Rhonda G.
My smoothie was ready when I arrived
Kyle D.
My order was “ready”, but 3 items were missing. I have learned that I can’t get Nekter delivered, ever and can only go pick it up for this very reason. Items are constantly missing and/or the order delivered is incorrect.
Mia C.
Always amazing
Nate C.
My order this morning consisted of 5 items but I only received 4. (My husband went to pick it up so he thought everything was there). The weird thing is the receipt they gave him said a total of 4 but I double checked my order on the app and it was 5, looks like the system needs to be worked on. Super bummed about my last item being missed. I’m so sick and really needed my immunity boost.
Christina R.
the employee was rude and didn’t communicate
the bowl was only 1/2 full
Jennifer W.
Although team appeared very busy their customer service was great - very pleasant.
Jacqueline V.
It looks like only 1 person was working. The counter was dirty with spilled smoothies. She was doing her best but she looked like she needed help keeping up with things.
Altin H.
Cup was not filled up all the way. Happens a lot at this location.
Sonata H.
They didn’t have one of my drinks. Wait until I got there to tell me, yet the number is on the order. Then they asked did I want a replacement drink then I realized the one I initially paid for was more. I will be contacting the store management
Laura D.
My bowls were half full. Not happy. I’m taking pictures. Let me know where to send them. And, as usual, I had to ask for my ginger shot because it was not in the bag. They handed me the bag and said thank you. Have a good day and then I looked inside and saw that my shot was not in there. This happens a lot.
Christine N.
Live coming here. Thank you!
Krista M.
Excellent service. Items were prepared when we arrived. Thank you so much.