Nekter Juice Bar - Redlands

Great experience Pilar was awesome. Went out of her way to make sure everything was great.

Every one is always very pleasant

The store opened at 7am and the cashier wasn't ready to take orders. He was really slow and was having phone conversation (wearing ear buds) while attending to customers. I didn't get my order until 7:27am. My order was not filled to the top. One walk in customer walked out without purchasing anything. There were 3 walk ins and 2 pre-orders customers.

It was a good experience, I was able to get my drink with no issues. I will order again sometime.

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Dude killed it by himself on jun 1st. 30 people in line and just him

good

Very quick service, my order was completed before the estimated time.

Good order was ready before pick up time and all my added things to my drink were made

Great, order was done and ready for me

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I had some questions when I was there and everyone was super nice and answered all my questions

I did not get his name but I came in on the 16th and the employee who helped me was amazing. He was helpful and made a suggestion and was very willing to make my order the way I asked. Very great. He is your best employee!

My order was wrong again. I almost always order a grab and go and again I received a shot instead of the grab and go.

This is hands down the most poorly managed juice bar I’ve ever visited. The first thing I noticed was how dirty the place was—tables had dried smoothie spills, used napkins, and general mess everywhere. While waiting in line, service suddenly came to a halt. An employee announced that all of the blenders had stopped working. When I asked what happened, I was told they had overheated and that this happens often because the equipment is outdated. We were informed it could take anywhere from 5 to 35 minutes for them to work again. About 10 minutes later, one blender started working. When I finally went to order a bowl, I was told they were out of peanut butter, a key ingredient in the item I wanted. I asked to substitute almond butter, but the employee said she couldn’t. When I pressed for a reason, she claimed it would cost extra. So let me get this straight: they’re out of a listed ingredient, but I’m expected to pay more for a substitute they do have—after waiting 20 minutes for their broken equipment to cool down? Absurd. Next, I asked about adding the protein waffle they have plastered all over their advertisements—only to be told they’ve never actually had it in stock. I then waited another 10 minutes for my bowl, despite being the first order in line. While waiting, I saw water flooding the dining area from a mopping job gone wrong. It looked like someone dumped a bucket of water on the floor. Even customers behind me were laughing at how sloppy it was. I asked to use the bathroom and was told it was out of order too. When I finally got my bowl, I asked for a napkin. The staff pointed to a clearly empty dispenser, then made me wait two more minutes while they found more. As for the bowl? A disappointing 2 out of 10. Absolutely nothing about this experience was acceptable. I wouldn’t recommend this place under any circumstance.