Nekter Juice Bar - Phoenix

Very friendly service and great acai bowls!

Great bowl, fast and service is always polite. I love Nektar.

Excellent selection of healthy options to chose from.

Was more difficult to add the $6 promo to my app than it should be. Service was fast and friendly, however, and my order was prepped when I arrived.

They’re very friendly.

It was great. I went to pick up an online order and it was ready earlier than expected.

It was better than my last visit . The bananas were over ripe in my bowl X 2. The location on 7th & McDowell has fresh bananas always.

Online mobile order placed and was ready for pick up but staff member working seemed irritable and was unfriendly. Maybe she was just having a tough morning or an off day. Tomorrow is a new day and hopefully a better one

Easy in app ordering. By the time I arrive at the store my order is ready waiting for pick up. I’m in and out with my order in less than a minute.

Fast service and friendly staff!!

Loved my experience and will be back!

You sent an email that promoted a BOGO 50% off. I read the fine print and tried to place the correct order but each time I tried it said “this promotion cannot be applied to this order” or something along those lines. I tried multiple times and then gave up; ugh. Your emails feel like false advertising and they’re very frustrating. If you push a marketing offer like that can you make sure it works and that the requirements of the order (certain sizes, etc) are clear? Today’s was impossible.

It was wonderful! I placed it for pickup pretty last minute and they were so quick to get it ready. I love that they kept it cold in a chiller for me as well!

The service at this place is rapidly declining for the worse. I have always left them good reviews despite small mistakes in my orders because I believe that as human beings, we all make mistakes, but lately it is as if they don't care at all. I always order delivery and end up going to the store to look for the items that they forgot to give to the courier. The other day I received my delivery in the morning and after a few hours I realized that I was missing two oatmeals, I drove to the store and there THE MANAGER (a brunette lady) told me that they run out of oatmeal… no apologies, no excuses about why I never received a call to ask me if I wanted something else instead, or if I wanted a refund. If I hadn't gone to the store, they would have kept my money without giving me any explanation. Out of 5 orders 3 or 4 come with sizes smaller than the original or without some of the items I ordered... or both. The times I call customer service not only does no one answer but they don't return the calls. Today I ordered 5 items and only 3 arrived, I told the guy who brought them to please go back to the store to look for the rest and that I would pay for the trip again. The delivery guy returned with the missing items and I gave him a good tip. I also agree with one of the comments about them closing earlier. My experience was more than 6 months ago... I arrived around 7:40pm to order a juice and they told me that the machines were disconnected, I asked them at what time they “disconnect the machines” and the girl replied 7:30, so I left empty-handed.

While I have been a Nekter customer previously, this is the first time using the app which streamlines the ordering and pickup process. The order process and pickup was very easy which allows the customer to focus on the excellent product.