Horrible service. Wrong items given. Long wait. Inattentive employees. Would not accept app offers. This location gives all other Nektar locations a bad name.
Two times in row I have not received my full order but I don’t realize it til I’m already home so I didn’t go back because I didn’t have time to drive back and pick up. Also, why doesn’t your online app order work everyday? Maybe you need to hire a few more people if it gets too busy. I absolutely love your drinks and I will keep coming back but please get a little more organized and on the ball with including all items in each order please. I know this is a hard season for workers with covid, holidays, and just times changing in general. I care about that. I will continue to tip your workers as a thank you but please start being more thorough! Thank you
Marjorie G.
Something was missing from the açaí part in each of the 3 bowls…none of them tasted like normal, just off a little.
Valerie N.
I ordered ahead online and when I got there to pick it up, the guys were in the back talking and hadn’t even started making my order yet. Nobody else was even there. They finally stopped talking long enough to notice that I was standing there. I then had to wait extra long for them to make it, and when he finally gave it to me I could tell that the protein powder I paid for was missing. I asked him about it and he apologized, took it back to add the protein powder, spilled it everywhere, and I had to wait even longer while he cleaned it up and then off the lid, which he did very, very slowly.
Unfortunately I can’t say I’ll order from there again. : (
Quentin ShiresGoogle
Horrible experience. I waited for 30 minutes for two medium juices. That cost over $20. Will never go back…. Customer service is horrible. The employee changed gloves when serving a customer, and then never switched them again when continuing to make my drinks. Disgusting. This is not a $20 experience.
This location needs to hire more attentive staff. I don't normally visit this location, but when I have I am always having to wait almost 10 minutes before being acknowledged.
Alyssa B.
Ordered one with a scoop of peanut butter on top, was charged for it but did not receive it.
Sam NGoogle
Very pleasant employee. The juices are prefect. All naturally sweet and a nice in-between to go meals.
Response from the owner · November 12, 2021
Great review, Sam! We appreciate your recommendations and feedback! Try our hand-crafted smoothies next, they're delicious! :)
My order was not correct I a requested no coconut on top of my bowl but my order had coconut
Ryan C.
Today I ordered the pineapple matcha smoothie. This smoothie should not have banana in it but mine definitely did. I only ever order this smoothie because it’s one of just a couple that do not have banana in it. I was not able to drink it and unfortunately I threw it away. Next time I’ll be sure to taste the smoothie before I get back to work.
Katelyn C.
I walked in and someone was chopping vegetables and didnt greet me for 3 minutes i just stood there super weird.
Natalia A.
Experience was good, especially since I can now order on the website that was down for a long time. Was disappointed that my Açaí bowl was no where filled - only about 2/3 to 3/4 full. When paying that much you expect to get a full serving not a partial. Must be adding more milk to the açaí because it’s no longer thick but soupy.
Misty MartinGoogle
Delicious fresh smoothies and their açaí bowl is amazing! Friendly and fast service!
Response from the owner · November 12, 2021
Thanks so much! We're glad you loved your Acai Bowl!