Always wonderful..
But since you changed your menu, I cannot changeoraddanythung in-line.
Stacy B.
It was great as always
Rachel P.
I signed up for rewards so it’s a very quick and easy process for me to mobile order and pick up!
Meera J.
You had mentioned "Buy one get one free" offer on the occasion of Father's Day. But the offer was declined when I placed on line order. There wasn't any explanation why it was declined. I am sorry to say, but I don't think you are doing any fair business.
Tina B.
I get peanut butter bowls all the time. This one wasn’t good. There were chunks of chewy things which I couldn’t identify throughout the entire bowl. There were a couple of hard purple things which hurt my tooth when I bit into them. I also could not identify what these were as well. I threw away my bowl before I finished it.
Andrea P.
Not so great
Angela B.
No wait great service
Richard M.
I order my items via online to pick up in the store and sometimes they don’t greet me and I have to stand there to flag them down for attention to let them know I’m there to pick up. Last time they forgot to make my greenie and made me sit and wait for my açaí bowl to be done when I ordered online. When it was done they didn’t even call my name and left me sitting there for 20 extra minutes on top of the 30 it took to make the bowl.
Brian G.
service was great as always. =)
Kim W.
I recommend keeping better track of your supply inventory. I ordered an Acai bowl and then looked for the spoons at the order pick up counter. I didn’t see any and the employee working tells me they are out of spoons. I ordered a bowl so I ask him how I’m suppose to eat it and he replied with “I don’t know”.
Mindy K.
Drink was just okay today.
Andrey K.
Disappointing. I’ve been to this location multiple times and each time (on the exception of maybe one time) I will wait to be helped (mostly with an mobile order) and multiple workers will pass me, look at me and not greet me or ask if I’ve already been helped, nothing. I would have to try and ask for help if I can get someone to give me more than 3 seconds before walking away. They are working fast but it is discouraging when they won’t give you a few seconds to say, “Hi, have you been helped? No? Ok I’ll be right back to help you. Let me finish this real quick.” All other locations do an amazing job with this. That’s why I love Nekter. It’s yummy, healthy and usually customer friendly accept the Tustin El Camino Real location.
Nga TGoogle
I used to give this place 5 stars and been a regular since they opened this location. The last few trips my drinks seems as it has been water down or lack of any flavor at all. My baby even pushed away his Berry Smoothie that he would jump for when he sees his little purple color cup.
I haven't commented to the establishment about this because I'm always on the go and have a baby with me. Hopefully someone from there reads this and take action.
I'm sad to say that I won't be returning to this location any longer. Hopefully Orchard Hills is up to par if not I'll just have to make the extra drive to Whole Foods or start juicing again on my own.
Response from the owner · July 11, 2018
Nikki thank you for your review. We have passed your feedback along to upper management to review. We hope your next visit is a 5-star one!