I do these cleanse often and last time I received a cleanse one of the green drink tasted bad. I shared the feedback with the associate and her response was “we get these from the manufacturer. We don’t make them here”. Well but you sell it here so own up and accept the feedback. If you don’t like feedback then you don’t belong in customer service.
ILONA M.
Waited some time for my order, but it was apparently lost and they made other individuals’ drinks before mine before asking me what I was waiting for. I waited a while.
Julia M.
great!
Carol T.
Good
Landry C.
could not redeem free shot with purchase, app error
Robert A.
Healthy
Catlin H.
Our order was ready on time, but they forgot to put the extra granola I paid for in our bag. Didn’t realize until we got home.
Jena B.
No straw given with curbside pickup
Joanne C.
Order was not correct. Asked for no coconut flakes on top due to allergy concerns and thh he ere was no staff to talk to unless I got in line.
Gaby C.
I place my order through the app for pickup. It is waiting in the cooler on time and like always has been a good product. Darling thing I would mention for improvement is reading the customer and if they're just doing the makeup. Otherwise no issues and I'll gladly come back
SusieGoogle
I walked in at 8:45pm but the time says they close at 9pm I wanted to get a smoothie but unfortunately the customers in front of me took so long ordering. When it was my turn they turned me away and let me wait in line for nothing. It’s not fair because the customer behind me was serviced. When I asked why they didn’t tell me and they just shrugged. The person in charge that night kept a giving the dirty looks and almost looked upset they had customers. This was sad. Rip Nekter you were a yummy friend.
Response from the owner · November 13, 2021
Hi Suzie, Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, and we hope to make this right. Please reach out to [email protected] so we can rectify this issue.
Seemed very understaffed and it took forever for a mobile order I placed.
Rachel M.
It was great
Cynthia S.
Ordered for curbside and a part of my bowl was missing. I was late to work due to having to wait another 8 minutes to receive my bowl. Very frustrating.