I had placed an online order. It was not ready when I arrived. A lot of people were waiting. When I was able to inquire about it they made it right away.
Kelly B.
My delivery driver was in an accident, and unable to deliver, Nektar immediately remade my order for no extra charge.
heavss wGoogle
Went in to order and the staff all just stared at me for 5-6 mins on the phone. Did not welcome me in or anything. It’s okay to be busy but I was the only one in the store. I’m black and it kind of felt like they didn’t want to help me at all
Response from the owner · April 8, 2026
Thank you for your feedback. We are so sorry you did not feel welcome. The staff is supposed to greet everyone but can get busy and or distracted. Can u tell me exactly what day and time you were in?I will contact them directly and make sure to forward your feedback so they can make corrections.
There was only one person working and it took me 20 minutes to get a smoothie and waffles.
Response from the owner · April 4, 2026
Hi. Thank you for the feedback. Unfortunately at certain times of the day we may only have 1 staff when shifts are changing over. When there is a higher demand for our amazing products, there may be a small wait