I will not go to this location again.
Twice it took several minutes for them to realize someone was in the store.
Second time the girls were in the back looking at their phones not paying attention at all to the person waiting at the counter.
Poor presentation as well.
Response from the owner · August 14, 2020
We are sorry to hear about this and hope to look into this further! Can you please reach out to us at [email protected]? We hope to learn more about your experience!
On 8/5/2020, I had the pleasure of coming into your store & interacting with Emily. She was so attentive to any needs, questions or concerns I may have had. Please keep her & do something special to acknowledge her (like give her a raise) I will be returning simply because of the two experiences I had with her. Thank you so very much Emily, especially for being there for me and others with COVID at an all time high. Nekter, Emily is the epitome of stellar customer service! By the way, she did not ever ask for me to do this, I was so impressed that I stopped long enough to give her the praise she deserves. Her work does not go unnoticed, I am grateful as a customer to have crossed paths with her!
-Melissa D.
Response from the owner · August 6, 2020
Melissa, We truly appreciate you taking the time to write-in this feedback you had with us and the service you received from Emily. We couldn't be more thrilled to hear about this, and will be sure to send this over to upper management! We strive to provide our customers with a quality experience and are so happy that Emily had provided you with a memorable experience that makes you want to come again and again! We can't wait to see you again soon :)
Great service and the fresh smoothies are good. But the premade juices have too much sugar in them. I grabbed a "classic greens" juice from the fridge, and didn't realize until I started drinking it at home that the first ingredient is Orange Juice. Why?!? : (
Always great food. Busy at peak hours but food prep the same high quality when busy. Helpful suggestions with order add ons. Nice place to eat at and quick to go & order in advance through phone app, also discounts for frequent purchases via same app.