The smoothies are excellent. Service is sometimes a little slow but I appreciate the online ordering and rewards
Shannon C.
Nothing special, service was not good. Smoothie was okay.
Laurie F.
Great experience. Placed a large to go order for a sports team. Order was ready in time and absolutely accurate.
Heather L.
The staff at Nekter on Indian School are seasoned and super acomodating! The product they produce is consistently the SAME every time! Store is super clean! But customer service is consistent and stellar! My only issue is that the plumbing/bathroom is often out of order. I like to wash my hands (post-pandemic habit) before opening my straws. Wish the landlord could help your company with this pressing issue. Thanks for the opportunity to give feedback! The app is so time efficient!
Lesley A.
Great service.
Paula H.
The staff is always so rude. They are never friendly, they barely speak. I hate the energy I get when coming
Deanna H.
Fast and friendly service
Alyssa J.
Wonderful team working here. My bowl & smoothie were sooooo good. I’ll definitely be back & give these ladies a raise!
Alice N.
Amazing customer service and quality food per usual! One of my favorite quick healthy lunch spots!
Kristine K.
Great service. Thanks.
Tracie M.
Bad the smoothie was not even blended and tried calling and no answer
Elizabeth L.
Kept waiting for my delivery never got delivered and the store closed.
Patch GuysGoogle
Long wait and unfriendly service.
Completely unreasonable given what you are charging per item. Waited close to 45 minutes for one drink.
Do yourself a favor and go somewhere else.
Response from the owner · October 14, 2024
We're truly sorry to hear about your experience. We strive to provide efficient service and a welcoming atmosphere, and it's clear we fell short during your visit. Your feedback is valuable and will be used to improve our service. Thank you for bringing this to our attention.
My mobile order was ready an hour after the pickup time… staff was completely overwhelmed. Do not recommend coming to this place :/ I’ll be sticking to my regular location on Camelback and Central.
Response from the owner · October 14, 2024
We're truly sorry to hear about your recent experience with us. We strive to provide efficient service and it's clear we fell short in your case. Your feedback is valuable and will be used to improve our operations. We hope you'll give us another chance to serve you better in the future.
I wanted to provide feedback regarding my recent visit to your establishment. Unfortunately, I experienced significant delays, waiting over an hour just for a drink. This wait time far exceeded what I would expect, even from a sit-down restaurant. During my wait, I noticed at least 10 other customers encountering similar delays, which suggests this may be a larger operational issue.
While I understand that occasional delays can happen, the extent of this experience indicates that a review of your current system or staffing during peak times may be necessary. I hope this feedback is helpful as you consider ways to improve your service.
Until these issues are addressed, I will have to reconsider returning. I would appreciate any updates on how this matter is resolved.
Response from the owner · October 14, 2024
We're truly sorry to hear about your experience with the long wait times. Your feedback is invaluable to us as we strive to improve our service. We acknowledge the need for a review of our current system and staffing during peak times. We appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future.