Its a pleasure to goto nekter at wonchester rd, the stuff is always very friendly and cordial, you feel welocime and all positive vibes in the place...
Bethany J.
Everyone in this location is great and get the drinks out very fast. I love this location.
Armando D.
I had an issue that day with ordering on the app. I wanted to redeem my rewards but I thought I had to do it in person. The cashier that day, I did not get her name, helped me redeem my two rewards so I can share a smoothie with my mom. I appreciate that.
Diana G.
Friendly staff
Juanita A.
Order wasn’t ready at estimated time. Had to wait another 15 minutes!
Andria B.
The worker was amazing
Rasheedah Z.
Always a great experience!!!!
Ashley RGoogle
Wish I could give zero stars after my experience today! I placed an order on Monday for the 3 day cleanse and a dragon fruit bowl. I received a confirmation email to pick up on 3/23 at 12:15pm. I arrived on time at the correct location and was told they did not have an order for me. I showed the staff my confirmation email and they confirmed the date, time and location. I asked if they could fulfill the order and I’ll wait and was told they need manager approval. The manager requested I come back the next day, which is horrible customer service. I requested a refund and was told the refund could not be made in store and I would have to request it online. Would definitely not recommend this establishment if you are ordering online.
Response from the owner · March 26, 2022
Oh no! This isn't the kind of experience we want to hear from our guests! Can you please email us at [email protected] when you get a moment? We'd like to find out more to rectify this issue.
Although they got my order wrong… I still like this place. Mistakes happen.
Jon M.
Great service
Kp P.
Today was the 3rd time they did not have my mobile order of 1 item ready on time. I even intentionally showed up 10 minutes later than the pick up time because I know they are usually late, and they told me it still wasn't ready (aka hadn't even started working on it yet because it took another 10 minutes to get my order). There was only one other customer in the store, no rush, and the ladies in the back were clearly unmotivated and goofing off. I only have 30 minutes for lunch which is why I order ahead but this place keeps leaving me with hardly any time to eat my food before I have to drive back to work. I like eating here, but I can't trust them to make my food on time and I'm losing my interest in coming back because of the poor customer service.
Samantha B.
Bowl tasted great, but wasn't greeted when I came in to pick up.