Good juice but if a customer askes you if that's there order it's not good customer service to scoff and shrug your shoulders
Response from the owner · August 17, 2018
Hunter thank you for your review. We will be passing your feedback along to management to review with their team. We greatly appreciate you bringing this to our attention, and we hope your next experience is a 5-star!
Great friendly service. The long time employees tend to make the juices just right and very consistent. I've had a few issues with some of the new staff where the juices were off and not the usual. Some are willing to fix it. And I've had a couple that were rude about it and don't fix it. But since I frequent this location I just take it as is and cop it to them still learning. And fortunately I haven't seen those rude ones when I've been back. So I would assume they take measures on keeping the staff that are excellent in what they do.
I am someone who really likes yummy over priced smoothies, but this one was just gross. I got the mango delight and it didnt taste like mangos at all it tasted like pineapples and milk it was pretty gross and got too acidic in my mouth so i didnt finish it. I was really disappointed i was expecting a lot more from nekter since theyre a chain. And it was a lot more pricey than other places. :( i really wanted to like this place but it just was not good.
Response from the owner · August 23, 2017
silvia ascencio, we appreciate you bringing this to our attention. If ever your order is not up to par, please don't hesitate to let any of our in-store staff know so that they may fix it accordingly. We hope you'll give us another try soon!
I'm so sorry to write again, as I have contacted Nékter before for a similar problem, but I seem to be having bad luck with my visits to Nékter lately. I recently visited Nékter with my mom after a hike, as we normally do almost every week. My mom had a free bowl so she redeemed this offer and then I paid for my bowl. After waiting 15 minutes my mom got her bowl but mine never came, even 5 minutes later. We asked at the counter and they said they had thrown away a bowl because they thought we had only ordered one bowl. Therefore, we had to wait for them to make another bowl after already waiting a significant amount of time on a busy day. We usually love Nékter but we've been running into these experiences lately.
Alyssa SwalleyGoogle
Great Customer Service. Prices are a little on the high side, but quality of food is great
Response from the owner · August 16, 2017
Alyssa S., thank you for your review! Although our prices are slightly higher than your usual juice joint, we strive to create the freshest product for our beloved guests. We hope you to see you again soon!