Açaí bowl reviews · Nekter Juice Bar - Temecula

Wish I could give zero stars after my experience today! I placed an order on Monday for the 3 day cleanse and a dragon fruit bowl. I received a confirmation email to pick up on 3/23 at 12:15pm. I arrived on time at the correct location and was told they did not have an order for me. I showed the staff my confirmation email and they confirmed the date, time and location. I asked if they could fulfill the order and I’ll wait and was told they need manager approval. The manager requested I come back the next day, which is horrible customer service. I requested a refund and was told the refund could not be made in store and I would have to request it online. Would definitely not recommend this establishment if you are ordering online.

Bowl tasted great, but wasn't greeted when I came in to pick up.

I stopped going to this Nekter Juice Bar location sometime within the last two years (Winchester Rd, Temecula) because the customer service was horrible!!! I would order online and when I would show up for my order (30 minutes later) it was not ready and the workers were just chit chatting amongst each other and rude to customers!!! However, I decided to give this location another try and I am glad I did. Lisa is busy busy getting orders ready and my Acai bowl always comes out FRESH and delicious. She is busy which is totally understandable, but she always wishes me to have a good day and gets back to working hard. I hope she stays because there was always new workers at this location. I go Monday through Friday for my bowl and haven’t been unsatisfied since Lisa started working here. There’s another lady there too who shows same work ethics and she’s super kind! Glad I went back, just crossing my fingers that this staff stays!

I live on the other side of town, closer to a different Nektar location and I will take the extra 20 minutes to drive to this location because they get my order correct and they are polite. The other Temecula location unfortunately never gets the order right and the bowls are definitely not what you pay for.

Ordered online and showed up a bit early, like 5 minutes. Bowls we’re not ready but told lady we were there and name on order. 15 minutes later I went up to ask if ready and she took out of freezer. No idea how long they were sitting in there.

I already called and spoke to corporate regarding the horrible experience I received by the general manager at the store. After never acknowledging my entrance she approached the counter to yell a persons name whose bowl she finished. She made eye contact and I told her I was there for a mobile order. She loudly demanded I wait outside. Confused about how I was going to get my drink waiting outside - I asked her if she needed my phone number and she said no, and repeated I needed to wait outside. Seeing I wasn’t leaving she then stated that I had to be outside as I was not wearing a mask. She should’ve just told me to go get a mask please and come back -otherwise I would’ve just been waiting outside pointlessly for who knows how long, because she never clarified. The most awkward experience ever! The other staff stood by the machines looking down. I was embarrassed for her. What an awful environment. Not only did she not apologize - but she also volunteered to give me the phone number for corporate and her full name lol. So I gladly called and will further leave a google & yelp review about this location since she was so proud of herself.

Hello, I LOVE the drinks, Bowls, and smoothies - I do get frustrated with the inconsistent hours and on my last pickup order I needed to change the time... but nobody answered the phone. So basically, I ordered/paid online and was not able to pickup.

The customer service I received at this location was excellent. However the quality of my açaí bowl I received was pretty poor. It was very liquid like and lacking in flavor. I had ordered extra agave on top, yet my bowl didn’t seem to have any agave.

Our order wasn't ready at the time we were told. It was late in the afternoon with no one in the store. They also forgot to not put strawberries on my son's bowl and they didn't add the coconut flakes as asked for. It's frustrating because this kinda stuff has been happening more & more. We don't complain, but it should be noted.

It was great but on multiple occasions I pay for extra granola on my bowl and I leave without it. I always pick up my orders because I’m always on the go, but it’d be nice to get what I paid for.

I did an online order for a bowl. I walked into the store to pick it up and I was the only customer in the store. I saw at least three people working behind the counter. I stood at the counter for over five minutes before anyone even acknowledged me. Zero eye contact. Zero comment like “I’ll be with you in a minute”. I watched the girl make my ball while I was standing at the counter and she immediately put it in the freezer and started doing something else. How can the only customer in your store stand at the counter for 5 minutes with 3 employees working and none of them acknowledge you walked in the door. When the order is ready and someone standing at the counter, why would you just immediately put the order in the freezer and not even see if it’s the customer standing at the counter. That is really poor customer service when you have three employees and only one customer. I was talking on the phone while I was waiting for them to give me my order. I told my friend, “wow, I’m at nectar and I’ve been standing at the counter for over 5 minutes and no one can’t even acknowledge they have a customer.” They heard me and decided to bring me my order. Food - great but service bad

This place is ok but definitely need better Açaí bowl makers because the presentation of my açaí bowl was very bland and it also was watery . Plus my smoothie was bland as well . Definitely sticking to “juice it up” after this

Value: 7 was a bit pricey than most juice bars in area but you get what you pay for I suppose. style/vibe: when I came in I was immediately greeted by a very polite gentlemen. Location 8.5 located right off winchester was barely any parking due to trader Joe's sharing same parking lot. Cleanliness: 10 every table and counter top was clean floors were clean and I personally witnessed employees routinely washing there hands before they touched anything which is always a plus. Final opinion great tasting juice bar definitely top 2 in Temecula in my opinion. was a bit pricey I paid about 8 bucks for a bowl but ingredients are all natural so I know exactly what is in my bowl. All in All: Yes I would recommend this place if you have the time and money to get an great tasting smoothie or bowl. -LawrenceK

Acai bowls

I ordered my usual Açaí Berry bowl through the mobile app. When I arrived, my order was ready which is great! When I took it out of the bag, it was a good 2-3 inches below the actual serving in which I typically get. When I asked the girl why it seemed short, she said “idk, looks good to me”. I left a little annoyed and ended up walking back in within 5 minutes and asked her to remake it for me. If I’m going to spend $10 on a bowl, I expect for it to be the way I want it and I don’t expect attitude on the side.