Guest reviews

Açaí bowl reviews · Nekter Juice Bar - San Marcos

133 South Las Posas Road, San Marcos, CA

4.5

1,543 guest ratings·1,144 written reviews

The rating and counts above are store-wide. 113 written reviews mention Açaí Bowls, newest first.

June BGoogle
Told them I was a veteran to see if they had any deals today for veterans day. Although they acknowledged my service, the customer service after was complete garbage. I've been here a few times and every time the service is inconsistent. Workers usually standing around and the orders take forever to come out. But today they completely forgot my order. I watched a whole family get served before me when they came at least 5 mins after me putting in my order. When I asked about it they said my "order got lost in the back". Like how? There was only 4 customers in store and 5 people on shift. I got my money back. Although they offered to give me my order for free, I saw that no one was working on it still. Loss of time. Don't go here unless you want to wait about 20 mins for an acai bowl.
Response from the owner · November 28, 2018
Briana Oh, no! This kind of experience isn't up to our standards! Can you please kindly email [email protected] when you get a moment? We'd like to find out more and would appreciate it!
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Priscilla S.
I was not satisfied with my order. I called to pre order and they didn’t begin making my food until I paid upon arrival. Unfortunately, my açaí bowl was not made correctly and it tasted horrible. I love this place and I understand that there are good days and bad days but this was extremely disappointing, especially because I was in a rush.
AbuGoogle
Too expensive, small smoothie and a small bowl for $17.00
Response from the owner · November 21, 2018
Abu, thank you for your feedback! If you have any additional insight regarding your order, we'd love to hear it at [email protected]. We pride ourselves in our fresh, handcrafted juices, smoothies, and bowls, and we are sorry to hear we missed our mark! We hope to hear from you soon :)
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David StraussGoogle
Had one of their main Acai Bowls. It was really really good, I'd definitely go back. I will say, the customer service was ehh though, the girl at the front seemed like she did NOT want to be there or talk to anyone.
Response from the owner · May 22, 2018
David thank you for your review. We will be passing your feedback along to management to review with their team. We greatly appreciate you bringing this to our attention, and we hope your next experience is a 5-star!
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Pandora, Mercy mainGoogle
Love coming here, friendly staff, good bowls. My favorite is the mango acai bowl. Nice clean place and calm relaxing atmosphere. Cant recommend this place enough.
Response from the owner · October 26, 2017
Thank you so much for your review! Can't wait to see you again soon :)
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Krissy RaghinaGoogle
Love nekter juice ! It's just too expensive for everyday juices but I do splurge on occasion and get an acai bowl!
Response from the owner · June 27, 2017
Krissy Raghina- and we love you! We love having you as our guest and hope you come back very soon! :)
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Angelica H.
It took about 20 mins to just get one acai berry bowl since they had to make it FOUR times! I ordered sub cashews and they gave me cacao. When I notified them all they did was simply scoop out the cacao leaving a few nibs still in the bowl and then attempted to cover it up with a few cashews. If I wanted it just scooped out I could have done it myself and not to mention a better job. I had to ask if they could remake it and she reluctantly agreed as if it was a burden to her even though it was their mistake not mine. She came back with a completely different bowl (Peanut butter bowl) and I had to explain my order once again as the manager just watched her go back and fourth with my order and didnt even bother to assist the situation. When she came back there was no bananas so she had to go back again and by the FOURTH time they finally made it right. This was completely unacceptable. Poor customer service
Jonathan AwadGoogle
Great place for Acai bowls and good smoothies but I think their prices are really high for not even being organic.
Response from the owner · August 15, 2017
Thank you for your review! Although our prices are slightly higher than your usual juice joint, we strive to create the freshest product for our beloved guests. We hope you to see you again soon!
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