Nekter Juice Bar - Huntington Beach

The past few bowls have seemed flavorless

I was happy with my drink

You sent me the exact wrong order - not at all what I paid for. Again. This is the second time that has happened from the same place. I have no way to get my orders replaced because you use door dash. So I paid for protein bowls but got much cheaper items play I had to pay fees, etc.

this is not the first time I try Nektar, they were used to be my to go place for green juice and açaí bowl, but recently they do seem not to care about their service, the quality has gone down and they refuse to take any extra step to make customer happy. e.g got to their location 35 mins before they close and was waiting for 5 mins to get greeted and by the time they admitted me to order they mentioned that the window to order any juice has already closed, and they already have cleaned the juice machine, while I could see the juice machine is still there and has not been de commissioned yet. FYI, per their statement they stop serving juice 30 mins prior to closing. not their policy is or this was just an intention to drive me away. so sad that I have to find a replacement for them.

Bowl was missing toppings. Employee did not have the best attitude when I mentioned it.

Store is really slow. Employees don’t seem happy. Ordered on the app and order still wasn’t ready. This is definitely a franchised store I can tell.

This is the 2nd time my order was not ready for my scheduled pick up. I had to wait for the juices and they numbered my drinks incorrectly. It does not match with what Nektar recommended. For instance the Skinny Lemonade should be drink #4 of the day but they numbered it #6 for the last drink. Please pass this along for improvements.

I feel like their is a high staff turnover and they don’t seem to happy. I don’t know if they encounter mean customers or something.

Late on scheduled order by 30 minutes

We have had many issues ordering from this location. The biggest issue is consistency of juice. They don't clean the juicers in between juices so you'll get a green colored shot of ginger. We also just ordered 1 acai bowl and 2 toxin flushes this morning ordered at 825am , and said order ready at 846am. We arrived at 905am and they had not even started the order yet. There is no oversight at this location...

Normally have no issues here but this last order the PB Healthnut smoothie was way too watery and thin and didn’t taste like anything. I always order the same thing but this time it wasn’t good at all.

It’s supposed to be ready at 8am. It’s now 10:30 and still not made. I ordered days in advance. This location s notorious for this. I have ordered this multiple times. I was just told now…. No bottles, so now I need to go to another location. It’s crazy!!

Ordered a drink through the mobile app during listed business hours in the morning. When I arrived the store was locked, lights were off and no employees on site. Needless to say I couldn’t get my order. It was frustrating and annoying. I also called the number listed and it would go straight to voicemail. I was not happy with the experience.

Everything was awesome per usual

It was quick and got my order right when I came in. Excellent service from this location.