Nekter Juice Bar - Huntington Beach

Good costumer service

it was quick, easy and 11/10 would come back again. the drink I ordered was very tasty.

I love nekter always go to the one at seacliff and have never had a problem but I had to make an errand over by Bella terra so I decided to go to the nekter over there instead I got a smoothie that I don’t normally get cause I wanted to try something new but this one I got just wasn’t good. It was super watered down had no flavor of fruit and there was giant ice chunks in it.

Did not print order or start making it till I walked in the store. Another person waiting was in same situation as me

Neglected my order over walk ins, customer service was poorer than a fast food location in a densely populated area.

This was actually a complimentary replacement order. I used my app incorrectly and didn’t know I was suppose to request the chia pudding separately. I thought I was ordering by what was seen in the picture. I didn’t realized the omission until I got home. I called and expressed my disappointment. ( it was literally half the size for $10+ dollars!) The employee offered to correct the error. She was kind and professional, even though it was a user error. I was extremely grateful for the remedy and professionalism.

This location is probably one of the worst locations I have been to. I was waiting for the cashier for a solid min while he was talking to his friends sitting down one of the chairs, after I finally ordered they finished one of my two bowls 10 mins apart, making one melt while the other one was fresh. In total waited 20 mins for two bowls, no one was in front of me waiting for anything by the time I came in ordered at 11:52 left at 12:10

Mobile order was over 30 minutes late being ready

The juices were not ready at the chosen day/time, so I had to make multiple trips to pick it up. The second time I came, the employee could not find my juices, so she grabbed them from the front fridge where people can pick their Juices. Very disorganized.

It was an okay service

Scheduled for a pick up order at 12:30 but order was not ready.

Tried 2 new things (new for me), the elderberry smoothie and the pitaya limeade and both were extremely delicious! Perfect cure for a hot day.

When I first entered, I wasn’t greeted. All the workers look young and miserable like they hate their job.

All 4 bowls were picked up on time. And all 4 bowls were liquid. We drank them. Not happy

I ordered and it accepted it. Store had a sticky note on the door saying the register was down. I called and she said they are too short staffed to give us our order. She then said to call customer service for a refund. Very unprofessional and not expected from a large brand like this. I wish it didn’t have me order or go through the effort of going through the store. Customer service line was great and made up for it, but disappointed in the store location