Nekter Juice Bar - Huntington Beach

Drink was good and customer service was friendly and fast

Write what is what on the drinks. Nothing was labeled, very annoying!

I have place order on the app multiple times and the last couple times i have experienced 15-20 minute delay from the promised time. In addition, I feel the juices are not the same quality compared to months ago. I really enjoy Nektar, but have been disappointed last couple times either with drink or service.

Requested granola be on the side and the employee didn’t do this.

Hire more people so that you guys serve better

My drink was great and the bowls I ordered were tasty

It was good. I walked up and she had my order ready behind the counter. No waiting and friendly service.

Nice staff

It was bad service when I arrived to pick up my online order. No one acknowledged me when they saw me walk in, I waited for long periods of time until i said something. Since the person decided to help someone that came in after I came in while I was waiting. They need more training how to provide good customer service.

getting better, but your employees need some customer service training. I feel like im bothering them

It was an alright experience. When i went into the store, no one greeted me and were focused on making the drinks. I waited to see if they’d communicate with me but had to flag them down. I had to ask to see if my drink was ready and waited an additional 10 minutes after it was said it’d be completed by. The drink was a smoothie and was rather more liquid-y texture than the normal thick texture of a smoothie. I was disappointed but in a rush and left.

You need more employees on at this time. Was too busy for the limited staff

I put my order in to be picked up at 815 am. When I arrived (at 815) the doors were still locked. They opened shortly after and when I went in I was told they had no order for me. I showed them my phone w/the email confirmation and still still had no order. She finally said oh yeah there it is and then proceeded to make my order. Once my order was up I asked for a straw & spoon and she rudely said “their over there” and just walked away. Normally the staff here is amazing never had an issues before. Maybe she was just running late for opening but Honestly an apology would of went a long way.

This location seems to have issues with quality and speed of service. We only come here if we are already in the area for something else. Normally we go to the Sea Cliff location because they are way better in every way. Today, we ordered 2 smoothies and 1 juice from the mobile app. We showed up 10 minutes later to pickup. There was no one in the store, no line, not busy at all and we had to wait another 15 minutes for these 3 items to be made. The staff was mostly standing around and one girl on her phone. No sense of urgency or customer service.

Wish the order pick up was open in the morning. Tried at 8:40am and wasn’t open yet