We apologize for the inconvenience you experienced at our location. We understand that your order was not ready when you arrived and that you had to wait longer than expected. We take customer satisfaction very seriously and we are sorry that we did not meet your expectations. We are currently working on improving our staffing levels to ensure that our customers receive the best possible service. We hope to learn more about your visit as we hope to get the timing right for when you ordered and what the estimate was. If you can kindly reach out to us at
[email protected] with your order number, we hope we can review this further!