It was our first time and we loved it.
Service was great .. we will definitely be back
Response from the owner · February 6, 2025
That's fantastic to hear! We're so glad you enjoyed your first visit and found our service great. We can't wait to welcome you back for more. Thanks for choosing us! 😊
-Nekter Lakeland Hills
Hey Stacy, Thanks for the great review! Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future.
Love this place for some
Great smoothies
Fresh and clean
And so good
Response from the owner · October 7, 2024
Hey Vera, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. We hope to become one of your favorites!
-Nekter Lakeland Hills
Dear Laurie, Thanks for the kind words! We value your feedback and look forward to seeing you again soon! We hope to become one of your favorites!
-Nekter Lakeland Hills
Thanks for the great review! Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future.
-Nekter Lakeland Hills
I’ve been to this Nékter a couple of times and I really appreciate the quality of their açaí bowls. On my last visit (7/6/24), I was a bit underwhelmed with the young people working. One young man was polite but all 3 seemed like they weren’t well-suited for customer service - No smiling or anything more than the bare minimum. Seemed like a sad place except that I could hear them having fun in the back. I’m sure all 3 have a bright future, but maybe not in customer-facing roles. 😊
Response from the owner · July 7, 2024
Hi J thank you for your review. At Nekter Juice Bar we value your time and always strive to provide fast and efficient service. We are so pleased to hear our acai bowl left you satisfied! We appreciate the feed back regarding the customer service you received in our store. Thank you, We look forward to welcoming you back soon.
-Nekter Lakeland Town center
I am really happy they installed a Nekter here in Auburn/Lakeland Hills. Every time I’ve been in the staff are extremely kind, and friendly. Every bowl we’ve tried is incredible. Appreciate the service!
Response from the owner · July 7, 2024
Hi Christel, We're happy to know that we've exceeded your expectations and look forward to continuing to do so! Thank you for the continued support.
-Nekter Lakeland Town Center
Product is great, - it did take a long time to receive, but I'm editing my review, because the owner was super responsive! Thanks for caring!
Response from the owner · June 23, 2024
Hello Jody, Thank you for your honest feedback. We are very disappointed that we've failed to deliver a great experience. If you have the time to send us an email at [email protected] we like to get n contact with you to make this matter right.
Thank you,
Nekter Lakeland Town Center
Honestly, cant go wrong with anything on this menu. They have so many options for you to choose from. Customer service jas been wonderful, love being greeted when I walk in! This team is doing fantastic for how busy this location has been, and for just being open 2 months plus managing all of the teams full time school schedules!
Response from the owner · May 20, 2024
Dear Whitney, Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future.
Went in the other day and was so impressed with the assistance from the girls even when they were slammed with a rush. Was greeted right away. Store was extremely hot. Will be coming back for the amazing hospitality and food.
Response from the owner · May 13, 2024
Lucy, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon.
Walked in with my family for Mother’s Day today. There was ten minutes before closing. The girl denied our service to clean up instead.
Response from the owner · May 13, 2024
Alyson, we're disappointed to hear of your experience in our store. We'd appreciate the chance to hear your concerns in-depth and suggest appropriate solutions. Please contact us at [email protected] so we can make this right. We're confident that we can turn your experience around, and look forward to getting correcting it!
Sincerely, Nekter Lakeland Hills
The staff was great at welcoming me in the store and going over the menu and their cleanses with me. They were very patient and did not rush me when I was trying to figure out what I wanted. They get super busy which is wonderful for them! I have been back to this place everyday since opening day. And have gotten nothing but excellent customer service and of course all of the yummy drinks and bowls. If you haven’t gone to Nekter at Lakeland Town Center, I highly recommend this place. My favorite juice is the toxin flush, acai banana berry bowl, and the coffee kickstart. You must go visit! Thank you for serving our community!
Response from the owner · April 16, 2024
Dear Lynn, Thanks for the great review! Hearing that your experience went well really makes our day. We truly value your feedback, and are confident we can continue to provide excellent service in the future. We look forward to seeing you again soon.
Açaí bowls are good, wait time is too long and front end customer service could be improved. I watched someone walk in and not be greeted for about 5 min
Response from the owner · April 14, 2024
Thank you Emily for your honest review, We greatly appreciate it. Customer service is one of our core values, We are working with our team to be more attentive and positivity. While we work on these to better your experience, We ask for patients and understanding with our first store to work through the kinks to make everyones experience the best it can be.