There were 12 people waiting for their orders. We were waiting for some time. The employees were great in trying to work fast. I saw one employee running to refill fruit. Definitely under staffed during this busy time.
Natalie F.
Service here is always outstanding
Amanda G.
Awesome but expensive
Ana F.
Consistently solid
Rose B.
Ordered ahead and grabbed it ready to go when I arrived. Smoothie was fantastic and I was able to add extra fruit, which was perfect. Definitely coming back for more.
Yajaira S.
Friendly employees who seemed actually happy with their job!
Abby M.
Peanut butter bowl was delicious and the staff was friendly.
April MortonGoogle
Girl working counter not friendly at all. Around 1ish today but she's always like this...September 3rd 2025. Place is also a little too spendy. It was better when they had the deal before 2pm was a discount ...
Response from the owner · September 4, 2025
Thanks for sharing your thoughts, April. We aim to provide a welcoming experience, and it's disappointing to hear about your recent visit. We appreciate your feedback on pricing and promotions.
I ordered carrot they gave strawberry I am pregnant lady
I ordered on purpose
But the service is not expected as I preferred
Seriously worst experience
First u must train the people who are taking orders
Firstly I ordered orange and again I changed to carrot she said yes for pure carrot juice
If at all it is orange is also fine for me
At least she should mention that starwberries are added in that so that it helps for customer who is new to your shop
And u way of treating to customer and responding especially@ nektar(owner) is not feeling good ….
Look yes I interpreted one customer i agree it’s my mistake I was in hurry and I said sorry to that person toooo ok !!!!
First do the service properly first then show others mistakes later even though after saying sorry you are showing that here ahhhhh
Response from the owner · August 25, 2025
Hema, you ordered an Orange Crush Smoothie, and we let you know that we unfortunately cannot add carrot to the smoothie that we offer fresh juices, and we can add carrots to the juices, or you could order the juice called "The Buzz". You went ahead and ordered the Orange cush smoothie that has strawberries in it as well, you then also decided to interrupt other customers at the counter while they were placing orders, and it was very disruptive for other paying customers. We would love for you to give us a try and for you to order the Buzz juice which is carrots next time.
-Nekter Lakeland Hills
so I will never be ordering from this place again. my girl Rhonda delivered this to me and she was nice and that was the only good thing that came out of this place. not only are the bowls so expensive it isn’t worth it. so I love myself some granola and I ordered it on the side and where is my granola yall? it’s not there. I wanted granola so badly I had to steal it from my other bowl for my dad. it was probably a good thing I didn’t get yalls granola because it was nasty. I am so disappointed with this place I saw on social media that you made this poor girl give you a $1000 tip but I let it slide bc we all make mistakes . but girl I should’ve never ordered from this place. the mango base also looks nothing like the picture so I could barley tell the açaí and the mango apart. im so devastated with this place. overpriced and expensive will never order again. I just wanted my granola 💔
Response from the owner · August 16, 2025
Hi Emily, we adjusted prices in order to balance increasing business costs with our commitment to providing our guests with the highest-quality, clean ingredients and the best possible Nekter experience. We apologize that you did not enjoy your experience with our products and that you were missing a granola. I do see that you customized your items and with that it changes the original product including color consistency and taste. Also, you ordered through a 3rd party, and we have no control over what door dash decides to charge, if you were to come in store or order through our app the pricing would be significantly different. And for this so called "$1000 Tip" you are speaking of this is news to us. We have no control over if customers would like to tip us or not. They're over 300 Nekter Franchises so I suggest you have your information correct before throwing out accusations like that, that are false and derogatory.
Nekter Lakeland Hills
Bit costly but that's not on them. Most everything is super fresh.
Justin FredricksonGoogle
They close at 7pm. Seems a little early to close. 8pm would be better. I walked in at 658pm not realizing they were at closing time and the girl behind the counter happily told me she could take our order. Most places will tell you to leave since they are about to close. That is great customer service from her. I appreciate that and thought she needed recognized for that. I do echo the long wait times as others, but it takes time to make good, quality, healthy food. Otherwise, just go to DQ and get an Orange Julius or some goop from Emerald City Smoothie. They probably need more help, but running a small business is beyond difficult in this State and it can be tough to “just hire more people and buy more blenders”. I recommend this place. High quality and healthy and delicious.
Response from the owner · July 31, 2025
Justin, thank you for sharing your experience with us. I'm glad to hear you received such friendly service at our store, even at closing time. We appreciate your understanding about the wait times—quality takes time, after all! Your recommendation and review means a lot to us. We Looking forward to seeing you again!
-Nekter Lakeland Hills