Great spot + Great food + all employees super super nice - but I felt like how I do when I go to a doctor appointment- you have to be patient - it literally takes a half hour to get your drink
Response from the owner · July 5, 2025
Mike, Thanks for the star rating and your feedback! We're glad to hear you enjoyed our food and found our team to be super nice. We understand that waiting can be a bit like a doctor's appointment, and we're always working on ways to speed up our service. Download the app, where you can order items ahead, earn points towards discounts, and received offers.
Worst experience ever identify food delivery twice to this location I came to the front door was told to go to the rear door and deliver all the products second time around I went to the front door and a lady 20 to 25 years of age at an attitude with me and was told to go to the rear and deliver the grocery store and knocked and waited 15 minutes till someone opened the door so I can deliver the groceries as I was leaving a customer was come around the back as I was getting ready to leave and told me what was said about me in the store and I feel that was very disrespectful to talk to someone of age and race who took the time to deliver the grocery store I'll never do a delivery for them or shop in their store again
Response from the owner · July 5, 2025
Undrey this review is irrelevant. Leaveing a false review is wrong. You delivered an Instacart orders from costco.
I LOVE this place! its my first time and i loved the drinks!
Response from the owner · February 3, 2025
Wow, we're jazzed to hear you loved our drinks on your first visit! Thanks for the high-five rating. We can't wait to welcome you back for round two! 🍹
You could say something like this:
I am writing to express my dissatisfaction with the customer service I received during my recent visit. I ordered a drink and waited for 45 minutes before inquiring about the delay, only to be told that my drink had not been prepared. I was offered a two-dollar coupon for my next purchase, but I requested a refund instead, as I do not foresee myself returning to your establishment. Additionally, I observed a manager/employee on their phone while there were customers waiting in the lobby, which I found to be completely unacceptable."
1/26/2025 4:00pm
Response from the owner · February 2, 2025
We're really sorry to hear about your experience. It's definitely not the standard we aim for. We take your feedback seriously. We would like to make it up to you, could you please send an email to [email protected] so we can connect with you. We appreciate your patience and understanding.
I a great place to visit when you want diverting healthy to eat pre or post-workout.
Response from the owner · April 20, 2025
We're buzzing with joy to hear that you find our place great for your pre and post-workout meals! It's always our goal to provide healthy and tasty options. Thanks for the 5-star rating! 💪🍏🥤
This is the third time I’ve ordered from this franchise location and received less than half of the bowl full. Please fix your portion control. I don’t have this issue with any other Nekter location.
Response from the owner · April 20, 2025
We appreciate your feedback and understand your concern about portion sizes.
I absolutely ADORE this place. Everything is made with healthy ingredients and tastes magnificent. It's a little pricey at face value but with the amount of food you get and the quality of it, it's 110% worth it. The bowls also keep well in the freezer, I can make one last for three days worth of breakfast!
The employees are also super friendly and understanding, they offer explanations on what different unfamiliar ingredients are and they get your food/drinks out super quick!
The restaurant itself is very clean and has a nice energy (plus a beautiful wall decoration). Only complaint is that the chairs aren't very size inclusive, my parents and I went out to eat there, but we had to go home because the chairs were too uncomfortable for them.
Response from the owner · August 24, 2024
Hello Artemis, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! We look forward to keeping up the great work! Thanks again and we look forward to seeing you again soon.
I really enjoyed the help of Emma and Aubrey this morning. They were so knowledgeable and kind. I took their advice on what to order and it was delicious! The place has a very clean and calming atmosphere, it only makes it better when you have wonderful staff. Thank you again Emma and Aubrey!
Response from the owner · August 24, 2024
Greetings Gabrielle, Thanks for the great review! We value your feedback and look forward to seeing you again soon! Our goal will always be to provide the best experience and we love knowing yours was no different.
Great customer service! Didn't 100% love my drink but 2nd time I go I know what to get
Response from the owner · November 1, 2024
Chuck,
Thanks for the five star rating! We're glad to hear you enjoyed our customer service. It's a bummer that your drink wasn't a perfect match, but we're excited for your next visit and finding that perfect sip! Thank you for the kind words.
My husband loves this place. He gets the sugar cane juice.
While the Nekter bar was clean and organized and the worker was very friendly I didn't care for the restaurant that it is in. It was dark and oppressive. It seemed dirty. The prices posted are a little high but she charged half the price. That was nice.
Response from the owner · November 1, 2024
We're glad to hear your husband enjoys Nekter and the natural agave! Thanks for visiting us.