Nekter Juice Bar - Queen Creek

We are truly sorry to hear about your experience and the discomfort you went through. Your health and satisfaction are extremely important to us, and we take this matter very seriously. We would like to look into this further to ensure it doesn’t happen again. Could you please reach out to us at [email protected] with more details about your order and experience? We appreciate your feedback and hope to make things right. Thank you for bringing this to our attention, and we hope to hear from you soon.

That's fantastic to hear! We're glad our smoothies are hitting the mark for you. Thanks for choosing Nekter! 🍓🍌

We're so glad to hear that our ginger smoothie was able to bring you some comfort! It's wonderful to know that we could help make your day a little brighter. Thank you for sharing your experience and for choosing Nekter! 🍹

We're glad to hear you're a fan! Thanks for sharing the love. Keep enjoying your visits to Nekter! 🍓🍊🍍

Hi Amy - we do not carry wooden spoons or toothpicks. I reached out to you after your email, hoping to identify what you ordered and perhaps a logical explanation (such as a piece of kale stem, etc) but without any additional info, we have to entertain the possibility that something fell into your bowl while you were eating it - because we do not carry wood or “stick-like” products, and our menu items are made only of whole fruits, veggies, and liquid bases. Feel free to reply to that email, or email me directly at [email protected] and I’d be happy to launch an investigation.

Hi Katrina - I’m sorry to hear that you’re disappointed. We ARE locally owned & operated; however we do follow all of Nékter’s corporate specs when it comes to recipes and how we charge. The best way to know if you’re being charged accurately is to order online or via the app - our register experience should mimic the app. I’d like to learn more about your experience, and also if you have any pictures that would be helpful. Our containers are extra deep to allow people to add extra layers of chia puddings, fruit, etc; however the frozen “base” should hit the line of the “e” in the Nekter logo, and the granola should be a flat 3oz scoop. Depending on the bowl you choose, your toppings will vary; however if you’re trying to “sub” bananas for berries, for example, there is an upcharge. (Think about how at the store a pound of bananas are 39cents but a pound of berries is like $3.99 - same concept) Please email me directly at [email protected] if you’d like to share more details and so we can make it right if there was an error on our end! Thanks, Michelle

Hey Jennifer - thanks for trying us out! Sorry that your 1st experience with us was on the busiest day we have had yet!! There was an unusual amount of people out for the grand opening of our neighbors, and we weren’t staffed for it. That wait you experienced was highly unusual. If someone behind you was served first, they either ordered ahead on the app or perhaps ordered only a smoothie or juice… bowls take longer to blend and top, and we do not hold other orders back just to make it appear that you’re receiving your items “in order” or first. As for the bowl, I’d like to learn more about your disappointment via email… perhaps you have a photo? Our bowls contain a blended base that does go up about halfway (the line in the “e” of nekter) and is then topped with granola & fruit. There is additional space in our containers to allow people to add layers of chia seed pudding, additional toppings, etc. Our portions are actually quite substantial compared to others out there, but the bigger containers can be misleading. Please email me at [email protected] to share additional details - my team takes great pride in earning 5 star reviews, and yesterday was quite an anomaly. I’d love for you to come back and give us another try so you can see what our usual “5 star experience” looks like! Thanks again for taking the time to tell us about your experience.

Thanks for the great review, Devin - see you soon!