I came on a Saturday at 9:09 AM. My husband, and I wanted a Nekter bowel. We walked up to the front of the store counter. We waited to be attended/ greeted by the employee. She on her phone. Even after it was pretty clear that there were customers in the store she stayed glued to her phone. VERY UNSANITARY in my opinion. We ended up leaving, and didn't even bother getting anything.
Your customer service is not up to par for this location
Frances McgregorGoogle
I strive for honest reviews, and I feel strongly that good customer service should be a top priority for any business. The product is always great. Service could be worked on. While I like to place my order ahead on th app, so I dont have to wait, this location seems not to start until you arrive. No one in line when I arrived and they hadn't started my order until after they helped the next two people behind me. There were 2 employees. Consistanly Service has just been ok. -Teamwork-Customer Service-Product
I came in to get a smoothie and once the cashier put in my order I noticed that it was exactly $1 more than what was posted on the menu on the wall, she seemed confused but basically shrugged her shoulders and asked me if I still wanted the smoothie. I asked her if she was able to honor the price that is posted and she said she had no way to override it, I then asked if a manager was able to, she first said that she would need a code that she doesn't have and then went on to say that they don't have managers just a store owner. I've tried to support nektar but I've had too many problems now with proxe discrepancies and nothing being done about it. This is why many people prefer local places over franchises.
very rude staff, especially the girl at the front counter who was wearing her school scrubs. first off, that is highly unprofessional for a food service worker, if she was training in any medical field before coming to work. I came in half an hour before close and was informed they couldn’t make juice because the juicer was being bleached?? that was the entire reason I came in, so I ordered a pre packaged juice and another hot menu item, took an entire 18 minutes to receive that item. majorly disappointing service
The staff was attentive and greeted me when I walked into the store. When I had problems using my Nectar application, my cashier helped me figure out the problem. My online order was made when I arrived at the store and it was delicious.
Jason O.
Staff was nice. But my bowl wasnt filled all the way like it usually is Defenitly felt shortages and cutting back
Ashley PopeGoogle
Terrible terrible was called rude for going in there at 6:50 for a juice and was told they couldn’t make me anything because they already cleaned the machine. So they actually close before 7 keep that in mind!
Your employee has music blaring that was VERY inappropriate. The language was horrible, vulgar, and not appropriate for the business.
The product was good.