Absolute worst service! Employees have the worst attitude. We like to go there after the gym to get something healthy and it never fails, service comes with hostility and bad attitude. Today was the straw that broke the camels back. We'll be going somewhere else from now on.
Response from the owner · December 4, 2025
It's important to us that our customers feel welcomed and receive friendly service. We'd appreciate the opportunity to make things right. Please reach out to us at [email protected] so we can address this issue.
Nice staff. Th egg had the order ready & waiting. Smooth.
Response from the owner · December 4, 2025
High five for the 5-star review! 🙌 We're glad to hear our team was on the ball and your order was ready and waiting. Smooth indeed! Thanks for choosing Nekter.
Absolutely horrendous service and terrible management. I placed a mobile order on 2/20/2025 for an Orange Crush smoothie. Upon arrive at Nekter, the two employees that were present said they were out of strawberries and couldn’t make my smoothie. Not only was the fact that they couldn’t even give me the courtesy of calling to notify me of this prior to me coming to pick up my order, but when I asked for a refund they advised me that they could not process it and would have to wait for a manager to be present to do so. They said I would get a call back by the end of the day to confirm my refund.
I called 3 days later because I still had not received a call, nor had I received a refund. The person I spoke with apologized, and said I would be hearing from her manager and receiving my refund. She also claimed that the business must have been busy and that is likely why I didn’t receive a call, to which I advised that there was not a single customer in the store, and it looked as though there hadn’t been for some time given the fact the employees were relaxing in the back.
I just tried calling two more times and now my calls won’t go through.
I have been a loyal customer of Nekter for 7 years now, and am absolutely appalled by how this has been handled.
Something as simple as a refund and a call from a manager shouldn’t require THIS much effort. You’re not performing brain surgery. You’re making smoothies. Figure it out.
Response from the owner · December 4, 2025
We're really bummed to hear about your experience with your Orange Crush smoothie order. This is definitely not the kind of service we aim to provide. We understand your frustration and we want to make things right. Please reach out to us at [email protected] so we can assist you further. We value your loyalty and hope to turn this around.
It was alright. I wouldnt get the hemp granola again which is unfortunate since I love granola. First bowl Ive had that melted before finishing. Wouldnt accept advertised coupon in store only on app. App doesnt have options the store has and vice versa.
Response from the owner · December 4, 2025
We appreciate your feedback and are sorry to hear about your experience with the hemp granola and the coupon issue. We're always looking to improve and your input helps us do that. Please feel free to send us an email at [email protected] so we can assist you further. Thanks for giving us a try!
My son and I love Nektar's acai bowls and smoothies and come here at least once a week. Greatful Nektar has gluten free options to choose from!
Response from the owner · December 12, 2024
We're buzzing with joy to hear that you and your son are fans of our acai bowls and smoothies! It's fantastic that our gluten-free options hit the spot for you. Thanks for making us a part of your weekly routine. 🐝
Don't order from here on any food delivery app. Order is wrong and or missing items paid for every time. Done
Response from the owner · October 25, 2024
We're truly sorry to hear about your experience with our delivery service. We strive to provide accurate and complete orders, and it's disappointing to hear we fell short. Your feedback is valuable and will be used to improve our services. Please email us with your order details so we can make this right [email protected]
Very disappointed today. The service was horrible. I did record it so nothing was missed. I have asked for a manager they said they didn’t have one asked for a name she told me no I will give you no name and told the other girl to also not give me her name. The young ladies were disrespectful and rude and the other customer also told me she was so sorry how I was treated. This is not ok called corporate waiting on a call back. One thing that stood out is the very thin girl who was very jumpy and very ready to argue (who appeared to be on something) with long hair said “I’m not even discriminating” I never even eluded to that. It would be great to get a managers number. Also as we sat there she used the restroom to go vape. All together a very bad experience. Had to dine in because my little girl was coming off oral surgery and waiting for her to be ok to drive home.
Response from the owner · September 6, 2024
Nicole, your feedback is appreciated. We apologize for the experience you had and we'd be happy to speak with you and answer any questions you may have so please contact us at [email protected]. We work hard to provide our customers with the best experience and we hope you will give us another opportunity to show you that.
Great spot! Super clean with very friendly staff. Nick helped me find the perfect smoothie!
Response from the owner · August 27, 2024
Jeffrey, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We look forward to providing you with more great experiences in the near future. See you soon!
Vanessa was super friendly. Açaí bowl was yummy & BIG!! worth it for $10
Response from the owner · August 27, 2024
Dear Morgan, Thank you for the awesome feedback. We're thrilled that you left with such a great impression! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future.
Took my 2 daughters there and they loved the Pink Flamingo smoothie! They're not typically into fruits and veggies so I was pleasantly surprised that they loved it. Definitely will be returning! We just so happen to be visiting while the owner was filling in and she was super nice! The place was very clean too.
Response from the owner · July 4, 2024
Hey Aminah, thanks for the review we appreciate the support! We are so happy to know your girls had a great experience too! Nekter is a great way to get your daily serving of fruits and veggies and make it delicious at the same time! :)
I love that there's a new Nekter around. Definitely a good place to get a helathy boost after you've had one too many burgers :-). The place is clean and the staff were very friendly. A definite favorite for any Nekter/Juice lover.
Response from the owner · July 4, 2024
Hi Bernard thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!