Açaí bowl reviews · Nekter Juice Bar - El Paso

This is your go to for your Açaí bowels they have a variety of them also the service was so awesome it was our first time here and Krystel was so amazing ask for her if I could give them more than 5 stars I would we are different coming back thank you !!!!!!!

I absolutely am thrilled to have this local healthy and delicious option near me. I highly recommend you try the chia pudding and açaí bowls. Despite the fact the staff gets an overwhelming amount of online orders they take great care of walk in guests all with proper care. I’m saddened to walk in and hear customers being repulsive to staff mind you they are being bullied by mature generations you all should be an example the world doesn’t revolve around you no one is above anyone else be respectful and commit to not throwing fits because your order doesn’t get made with the snap of your fingers!!!!!

The bowl was great! I just had to wait a long time for someone to come to the counter. I had to wait another 10 mins after the estimated pick up time.

Frida and Paola were the nicest and their smoothie bowl was a 10/10!

One of the worst customer service experiences I've had. Customer service matters, and it often determines whether customers return. I've come back to restaurants after receiving a bad dish simply because the staff was friendly and made the experience enjoyable. Unfortunately, this was the exact opposite. The Protein Power Bowl was actually very good, so compliments to the kitchen. However, the young female employee who assisted us was not welcoming, seemed completely disengaged, and appeared to have little understanding of basic customer service. There was no greeting, no friendliness, and no effort to make customers feel valued. Good food alone isn't always enough. Despite enjoying the bowl, I would not return because the customer service was practically nonexistent. Management should invest more time in training staff, because how customers are treated can make or break a business. Do better.

Alyssa is always attentive, answers my questions and my drinks/bowls always look refreshing and appealing. Very bubbly and she makes the atmosphere feel great 😊

So, here we go. After a few decades of existing on this planet, I am compelled to leave my first bad review. This was my first visit and I ordered a "PBBJ" at this establishment. I did not realize that there were two items with the exact name (a bowl and a smoothie). I wanted the smoothie but was brought a bowl. I understand that I have to take responsibility for not clarifying (my mistake for not having the menu memorized). However, isn't it standard order-taking etiquette to ask clarifying questions? We only have that on bottle, is that okay? We only carry Pepsi, is that ok? This contains peanuts, is that okay? Seems like standard practice. By the way, this isn't even what the problem is. The problem was how indifferent the employee was towards the situation. Zero empathy, zero customer service, and zero solutions offered. Just a shrug. I would've gladly split the cost on the next one, if they would've offered a solution. I tipped on the order too which makes it even more maddening (my mistake, I know). By the way, I didn't take the bowl. So I paid 26.00 for two items but left with one. The last three bad reviews before mine all mention the poor attitude from the staff. I don't know what's worse. The fact that they might have three bad apples working there or that it might be the same employee doing all this. It's very unfortunate because the owner was amazing. He was friendly, personable, and welcoming. But why isn't his staff held to the same high standard? He mentioned going to a convention to promote his business only to have his staff undo his hard work. This isn't the IRS. This isn't the DMV. Do better.

My partner and I went here and the service was terrible. My boyfriend ordered a drink, but there was a bowl on the menu that looked similar. They didn't clarify anything or offer us an alternative, and when we asked for a refund, they basically told us 'too bad.' Zero stars, would not recommend.

An absolutely solid place for an acai bowl and the waffles are phenomenal as well. Looking forward to trying more of their menu.

This use to be my favorite spot, until today. Paid full price for a bowl $13 and they only filled it up half way. Girl told me because they were running out of food. Well then don’t charge full price !!!

The bowl is very delicious 😋

I had a great experience here! The acai bowls were fresh, delicious, and made with high-quality ingredients. The staff was friendly and the service was quick, even during a busy time. The place was clean and had a really welcoming atmosphere. Definitely a great spot if you’re looking for a refreshing treat. I’ll definitely be coming back!

Staff friendliness could be so much better. Love your products (bowls, shots, smoothies), but staff is not always friendly.

I am particularly pleased with the chocolate smoothie bowl, the newest peanut butter power bowl, and the PB chocolate smoothie

I am particularly pleased with the chocolate smoothie bowl, the newest peanut butter power bowl, and the PB chocolate smoothie