These folks are fantastic! Terrific customer service, friendly and terrific products! Thank you!
Rita S.
Love it! Great crew!!!!!!
Michelle D.
The staff at the cave creek location is absolutely amazing. The girls that work in the morning are so friendly and kind. I will go out of my way just to go that location for the AMAZING customer service!
Wendy W.
Kind and proffesional
Steve M.
Quick and easy pick up
Jim M.
I’ve had the cold Brew smoothie before and it’s usally very good. When I got it it was way to liquify. Wasn’t very good.
Gloria R.
Excellent
Natalie B.
Great! Staff is awesome and attentive. Thank you!
Nick HurleyGoogle
Great service, delicious acai bowls but someone needs to educate the employees on customer service on how to fix a problem...for example, i had a small fly trapped in my peanut butter bowl and noticed this when i got home. Had to drive back and show them this and all they did was say sorry and offer to remake or get a refund. First thing, they didnt ask what it was i had and forgot my extra peanut butter i ordered when it was made again. Second, no offers of a free bowl or 10 percent off next order or any sort of comp for my troubles. I used to work in the food industry for over 10 years and u always offer a comp with something that u mess up on. This review would have been 5 stars had they done that, but its also not less than 4 stars cause they dont usually mess up. I hope this reads as a fair review.
Response from the owner · August 7, 2021
Thank you Nick, we appreciate the feedback!
We will work with staff to improve in these areas, and thank you for letting us know!
You pay $19 for 2 bowls and the bowl is half filled the other 3/4 full? You ask why are these bowls not filled - “you’re lucky should only be half filled” NOOOO WAY - you’re going to short your customers and RAISE YOUR PRICES and provide RUDE customer service - you WIN - We will no longer be your customer.
DO BETTER Dove Valley & Careefree Hwy Nekter franchisee #Nekter #NekterBowls
Made us wait half an hour to get our smoothies. Three other people who ordered after us got their orders before us. Apparently the ticket never went through and instead of them taking responsibility they blamed it on being busy. We won’t be coming back.