Guest reviews

Smoothie reviews · Nekter Juice Bar - Bozeman

1040 S Fowler Ave, Bozeman, MT

4.6

89 guest ratings·78 written reviews

The rating and counts above are store-wide. 23 written reviews mention Smoothies, newest first.

Caden FitchGoogle
I love Nekter but I’ve had a few bad experiences here. Yesterday morning I went with a friend to get a smoothie. We got there at 9:45am and were told it would be a few minutes because the blenders needed to be washed. After 30 minutes of waiting for 2 smoothies I had to leave to go to work. I did not get a smoothie or a refund. My friend stayed and had to wait 20 additional minutes before she got her order. There were only 2 orders in front of our and the barista continued to take at least 4 additional orders before starting on the first order. The last few parties behind us were told it would be a 20 - 25 minute wait for their order and ended up waiting over an hour. I used to come here at least once a week but between this experience and 2 other poor experiences with staff being rude I’m unsure if I’ll be returning. I love the açaí bowls, juices, and smoothies here, but the customer service could use a little work.
Response from the owner · July 27, 2024
Hi Caden, Thank you for bringing this matter to our attention. Efficient and professional customer service is very important to us and we apologize for falling short. Please call us at 406-219-2121 or send an email to [email protected] at your earliest convenience; we would like to be able to show you the standards Nekter holds!
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Eshmael PattersonGoogle
First-time Experience. I must say, being a person who enjoys a good smoothie from Smoothie King, I really enjoyed Nekter Juice Bar! Very healthy and delicious. Also, the thing lay was very helpful and friendly
Response from the owner · May 23, 2024
Dear Eshmael, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon.
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Eliza KrauseGoogle
I love Nekter and I have for years! When one finally came to Bozeman I was so excited. However this Nekter is incredibly slow to the point where I have stopped going. Last time I went in there the staff didn’t even acknowledge me. One was making a smoothie and one walked into the back. I stood there for 10 minutes waiting to order before I walked out because no one had acknowledged me yet. I have also never been able to use my rewards because their system doesn’t seem to work. I am really bummed because bozeman needed a good smoothie, juice and bowl place but this Nekter is not worth it in my opinion.
Response from the owner · April 11, 2024
Hi Eliza. We are so sorry to hear about your experience at Nekter in Bozeman. We strive to provide excellent customer service along with quality product. I have spoke with our manager, Cierra, and she would like to visit with you. You can reach her via email at [email protected] or at 406-219-2121. Again, our sincerest apologies and we hope you’ll give us another chance in the future.
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kay lynnleeGoogle
Zoe and Marie working in there today and my dad ( he's just an old man) ordered something that he didn't quite like. They were so kind to re blend it for him with some things added in . How sweet! For me. I absolutely loved my pink pataya smoothie. Huggee and so yum!!! Great service. Those girls r working hard and still manage to be super courteous. Thanks !
Response from the owner · February 22, 2024
Hello Kay, Thank you for the kind words! We're thrilled that you and your dad had a great experience at our location. As always, our team is looking forward to your next visit. It was a pleasure to serve you!😊
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Greg walshGoogle
I go here often the staff knows me by name grade after movies to bozeman i work in and everypne says hi Greg! And it's the only place in Bozeman I've found to get the best smoothie but I created a secret one
Response from the owner · September 29, 2023
Dear Greg, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. As always, our team is looking forward to your next visit. Please let us know what we can do for you in the future.
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Love LocalGoogle
First time at Nektar! We used the app, and it was so easy to customize my order. My husband tried the Berry and Banana Acai bowl, and I got the Pink Flamingo smoothie. Pricy, but worth it! Quick and friendly service.
Response from the owner · September 29, 2023
Love, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. If you ever need anything please don't hesitate to reach out to our team. Hope you visit us again soon!
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L GGoogle
delicious and healthy! the staff is super nice and the location is great (perfect to grab a refreshing smoothie after a workout at orange theory). so glad to see this spot open!
Response from the owner · September 29, 2023
Greetings L, Thanks for the great review! We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you.
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Jane NeGoogle
Nice staff, great juice and smoothies.
Response from the owner · September 29, 2023
Hi Jane, We are grateful and appreciate the time you took to leave your review. We look forward to providing you with more great experiences in the near future.
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