The acacia bowl was delicious! I ordered online and it was ready right when I got there, quick and easy ordering experience. Staff was very friendly too.
Tami ThiessenGoogle
Quick and easy online ordering, acacia bowl was delicious and staff was very friendly!
Response from the owner · October 26, 2023
Greetings Tami, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We look forward to keeping up the great work!
So glad that Billings is getting healthier choices! Once you walk in it has a fresh looking atmosphere (natural lighting, medium sized area next to Orange Theory). I used the app to order my smoothie and bowl. I ordered the Pink Flamingo (Delicious, nutrient dense, and refreshing) , and the Dragonfruit Bowl ( large serving size, perfect add-ons and flavorful). I look forward to going to Nektar more often to get my healthy fix!
Response from the owner · September 17, 2023
Thanks for the great review! We are glad that you enjoyed Pink Flamingo and Dragon Bowl.
We hope to become one of your favorites. It was a pleasure to serve you.
As ever, great service.
One question: I noticed that usually the açaí container is full to the top. Today it was noticeably shorter. Just an odd occurrence, or are you using less ingredients?
Stan N.
I ordered ahead, food was ready when I came to pick up counter.
Bowl tasted delicious
Brandon MyersGoogle
The dragon fruit bowl held its temperature very well! The thing wouldn't melt! The rest was great too!
Response from the owner · September 17, 2023
Brandon, Thanks so much for taking the time to share your positive experience! We look forward to seeing you again soon.
I had a mango add on and it wasn’t on my bowl. Other than that everything was great! Just a quick customer service tip….I would have employees give a quick “hey, hi, or hello” or even a quick look up and smile so the customer knows that you know they are there! No one even looks up or says anything to the people walking in.
Alexandra AvilaGoogle
We ordered online and the order wasn’t what we ordered- no peanut butter on top on either bowl. The food is always delicious but the last few times we have ordered online things have been missed. I reported it via a survey and tried calling but never heard back. When I ran in to grab the bag and then headed to the airport. Only to find they hadn’t put in any of the protein snacks I had ordered and paid for. I’ll continue to eat here because it is delish though. But bummed by the lack of customer service.
Response from the owner · September 17, 2023
Oh no! This isn't the kind of experience we want to hear from our guests! You can email our store manager at [email protected] and she will get back with you right away. (We also apologize that we missed seeing this earlier)
We ordered online and the order wasn’t what we ordered- no peanut butter on top on either bowl. The food is always delicious but the last few times we have ordered online things have been missed. I reported it via a survey and tried calling but never heard back. When I ran in to grab the bag and then headed to the airport. Only to find they hadn’t put in any of the protein snacks I had ordered and paid for.