Guest reviews

Nekter Juice Bar - Chandler

1085 West Queen Creek Road, Ste. 8, Chandler, AZ

4.7

1,570 guest ratings·1,186 written reviews

Ashley AustinGoogle
I ordered a watermelon smoothie and a watermelon juice. The juice tasted like the watermelon was rotting. It was disgusting. I told the two girls working there and they didn't say a word to me. Personally, I will never come back. The smoothie was okay but also tasted off. You could taste the strawberry and agave and that's what saved the smoothie as opposed to the juice that was just watermelon lime and mint. It should be refreshing and delicious, but for 15 dollars it wasnt worth it The ingredients should be fresh.
Response from the owner · August 18, 2021
We wish that we could have fixed your order for you, Ashley and are so sorry for the inconvenience here. Should you ever experience anything similar to this you can always let our staff know and we will immediatly remake your smoothie. We hope we can redeem ourselves on your next visit!
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Marky MarkGoogle
Love this place. The workers are always nice
Response from the owner · August 18, 2021
Thanks so much! We're glad you always have a great experience with us! Look forward to seeing you soon!
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Shawn JenningsGoogle
Meh..my second smoothie was very runny, pretty much just overpriced milk despite many add ins. The first smoothie was better but still quite runny.
Response from the owner · June 17, 2021
Shawn, we're so sorry for the inconvenience here and will speak to upper management about this! Please never hesitate to let us know if you are not 100% in love with your order so we can fix it on the spot. Hope to see you soon!
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Rebecca HaroGoogle
So delicious and refreshing!!!! Pineapple Matcha 🤗
Response from the owner · June 17, 2021
Thanks so much! We're glad you loved your smoothie!
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Amber mGoogle
This location is always on point!! All of my orders have been perfectly blended to tasteful perfection. Customer service is good too.
Response from the owner · June 17, 2021
So wonderful, Amber! Thank you for the kind words! We greatly appreciate it!
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J “PQ” TGoogle
Could just be this location but I've gone at least 3 times and each time disappointed. Won't be back. Juices/smoothies just not made right.
Response from the owner · June 17, 2021
Oh no! This isn't the kind of experience we want to hear from our guests! Can you please email us at [email protected] when you get a moment? We'd like to find out more and would greatly appreciate your help learning more!
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durre rainaGoogle
Good customer service. Fresh juice bu
Response from the owner · June 17, 2021
Hi durre thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!
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James JayjackGoogle
Quality of drinks and service. Locations are pretty consistent
Response from the owner · June 17, 2021
Hi James, thank you for posting your positive review. We're thrilled to hear that we made a good impression on you. We hope you'll visit us again soon.
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Ann AdamsGoogle
A little expensive but great quality food
Response from the owner · June 17, 2021
Thank you for your feedback Ann. We adjusted prices in order to balance increasing business costs with our commitment to providing our guests with the highest-quality, clean ingredients and the best possible Nekter experience. If you get a chance, you can download our Nekter App for exclusive offers and freebies with points collected every time your make a purchase. Thank you we hope to see you again soon!
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AviGoogle
I love the watermelon smoothie with cacao chips blended in. The new immunity bowl is yummy on my tummy!
Response from the owner · June 17, 2021
Hi Avi Thank you for taking a moment to share your experience.. We are so pleased to hear you found the cacao boost to your liking in yor watermelon smoothie. We look forward to welcoming you back again soon!
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Majd IsmailGoogle
Ordered from this place via Uber eats. I ordered a açai bowl with no bananas because I have an allergy to bananas. I also asked for pineapples and mangos on it. The bowl came with bananas on it and did not include the mangos or pineapples. They even wrote on the lid “+mangos+pineapples” and the receipt had my order correct. They were clearly too lazy to make the bowl I requested. Could easily kill someone with an allergy because of their laziness.
Response from the owner · June 17, 2021
Thank you for providing us with your valuable feedback. We're disappointed to hear that your bowl had bananas and what sounds like mango and pineapple was blended in the bowl smoothie and not on top as you expected therefore the order wasn't exactly to your liking. We hope you give us another chance soon, so we can share an even more positive experience.
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Jacqueline EvansGoogle
Rude staff on the phone. Not helpful, short and definitely no energy. When I called to order a juice cleanse, 'Crystal' sounded like she just woke up and sounded very put out that I would call an order something they already had in stock. Being my first time ordering, I expected more. I won't go back. No way to contact the Franchisee/Owner via FB - and without a message tool, it doesn't surprise me that they likely could care less about customer's experiences. The last time we ordered ahead (by 30 mins), the drinks were not made upon arrival and no one was in the store.
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SGoogle
After refusing to go to the Gilbert and Ocotillo location for six months because they were so incompetent (melted bowls, late, not done, done wrong etc.) and rude - I finally decided to try a different location today. My daughter who is for really wanted a bowl for her birthday lunch and I decided that I had avoided them long enough… Boy I was wrong. We skipped eating food when we had the opportunity, ordered our bowls via the app... Of course when we get there, they are not made. I can confirm the correct location and it showed the associate my order on the app. I was in a hurry which is why I ordered from the app to begin with and didn’t have time to wait for them to make another one so she then had to manually enter in the bowl and refund it to my card. Barely apologized, offered no explanation, offered no insight as to what may have happened or if it happened before. No $5 coupon for the inconvenience. Didn’t offer to have her associate make the bowls while she looked further into finding the order after I made it clear I was in a hurry. I officially will NEVER go to Nekter again.
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