Nekter Juice Bar - Kansas City

Two days after ordering online with Nekter, there was a breach of my credit card info. I know it had to have happened from this transaction because I haven't used the card anywhere else in the past several weeks. You guys really need to get that sorted out.

Excellent product. Intentionally try to meet customers’ needs. Typically very good service

We ordered online to try to limit the wait. Unfortunately, the food was over 20 minutes late from the pickup time. The place was slammed. There needs to be better estimation when ordering food online.

Loved my smoothie bowl! It was prepared perfectly! Will definitely be back to try other menu items.

I ordered juices for myself and my friend in the app, knowing there was a wait time. We waited even as people who ordered after we arrived got their orders handed to them first. We waited and watched our bag get moved from momentarily being set on the pickup counter to somewhere in the back by the same person who checked us in, so she knew we were waiting.. Eventually we got our order five minutes after our estimated order time, but we knew it was ready we’ll before then…it just wasn’t awesome and that hasn’t been the first time that has happened to me.

We ordered the peanut butter bowl and there was no peanut butter in it

My order is often wrong. I don’t enjoy paying this much for a smoothie bowl to have it wrong almost every time.

great - no issues at all

Order was ready on arrival! I was greeted immediately upon approaching the counter.

Staff is rude and service is slow. But what I hate most about the plaza location is they are only open 9-5. I guess they are not there to serve the working population

Parking sucks!

Always deicuous

Love Nekter - would love to get something from you guys everyday! Today, we ordered and the order was supposed to be ready by 11:38. We were there and inquired to the young lady at the counter - she said it wasn’t ready yet. I sat down and waited until 11:55. I asked again and the guy working the register (manager?) said it was ready and grabbed it from the fridge. The smoothie had clearly been sitting for quite a while, was very soupy. (We realized it as we pulled away with a crying baby in back). It seemed like the location was very busy, I’m sure everyone was doing their best, but it was a disappointing smoothie when we know how good they typically are. But don’t worry - we’ll be back. Thanks!

Paid extra for certain stipulations on my meal . Did not receive those. Tried to call the store with no answer & then called corporate and left a message but got no response. Was stuck with the wrong order

Great Job, Great Product! Sundays should be open at 9am all locations