I just get frustrated with the lack of promotions from Nekter. The deals are never that good. On top of that, today I thought the portion size of my Almond Butter bowl was small. At $14 I'd expect more, maybe a small dollop of almond butter on top so I see the almond butter in addition to what is blended into the acai?
Good service and the wait from ordering online was quick
Patricia B.
Order was accurate and delicious
Grace Z.
Great!
Ilona AGoogle
We walked out and left our $50 worth of bowls untouched because they were so just disgusting.
What we received were watered-down smoothies, falsely advertised as açaí bowls. When we asked why they looked nothing like açaí, we were bluntly told, “they aren’t actual açaí bowls, they are more like smoothies.” Bunch of other fruit mixed into the base and wateree down with yogurt-like tasting liquid — and Charged at a higher price than an actual açai bowl. This is outrageous, especially given their separate açaí bowl and smoothie menus, plus an "AÇAÍ BOWLS" sign plastered across their front window.
We asked for a refund, and the girl at the counter called her manager, who then called their GM. The GM outright refused “putting her foot down” and saying "no" to any kind of resolution. No offer to remake the bowls, no gift card—nothing. We left our bowls on the counter, untouched.
Pic attached for reference.
Their customer service is a complete joke. Very unusual for Nektr as I go quiet often for smoothies.