Smoothie reviews · Nekter Juice Bar - Fair Oaks

The smoothies taste amazing without the added sugars

Placed our order at 8:22 am and was told it would be ready at 8:48. I arrived at the restaurant right on time and my order had not been started. Another 15 minutes later before our juices were ready. When asked for our bowls, the associate was confused. They had not started the 3 bowls with our order . When I pointed out that it was 20 minutes after my order was supposed to be ready, the associate responded that there were only two of them working. There were only 3 orders total so it did not seem the workload was more than 2 people could handle. It took another 20 minutes for our bowls to be ready. Both employees seemed to have zero urgency or concern about my order being delayed. An hour after placing my order it was ready. Neither employee offered any apology for the wait. While i really like Nektar menu and products, I won’t be going back. This is not the first time our order has been delayed. I’m a busy mom and can’t have a simple smoothie order derail our schedule.

The location is very clean, the staff are nice, and the quality of my smoothie was fantastic! I will be returning!

The service was fine however the restaurant itself is poorly managed. I tried to order the Dragon Fruit bowl and the girl said the manger forgot to order Pitaya. So I ordered the Acai bowl and she said manager forgot to order that as well. How do you forget to order two of your main ingredients to your bowls and smoothies? That's like Starbucks forgetting order coffee. Also, the scanner at this store wasn't working last week which means I had to order online and when I did, the app would not acknowledge my $5 gift card to combine payments..I know that is an app issue and I tried to order today online same issue. I'm dealing with the tech department as well and have sent them an error screenshot.

The girl who made my drink was awesome, I didn't get her name though. It was my first time in and I expressed I didn't know the menu and asked what was good and she didn't just say "so and so is good" she based her opinion on the drink I ordered and explained to me how to order my next smoothie and it was awesome plus added a couple extra opinions as well about popular items . Really welcoming feeling so I'll definitely be back. It's always nice to have people engaged... instead of just clerking. Also used my first 16oz free drink coupon which made it an even better experience! You now have a loyal customer.. Yours truly - the Verizon girl :)

The girl who made my drink was awesome, I didn't get her name though. It was my first time in and I expressed I didn't know the menu and asked what was good and she didn't just say "so and so is good" she based her opinion on the drink I ordered and explained to me how to order my next smoothie and it was awesome plus added a couple extra opinions as well about popular items . Really welcoming feeling so I'll definitely be back. It's always nice to have people engaged... instead of just clerking. Also used my first 16oz free drink coupon which made it an even better experience! You now have a loyal customer.. Yours truly - the Verizon girl :)

My experience was okay. I ordered online and waited at the juice bar longer than expected, based both on the estimated ready time on the web and my experience ordering smoothie bowls. I saw three staff and interacted with one, who was kind and apologetic. The bowls were delicious!

I love this location! The girl who helped me choose my smoothie and customize it to my perfect liking was AMAZING. I wish I got her name. The smoothie was delicious and exactly what I wanted.

Love it! The smoothies, juices, or refreshers always taste great and the staff are always friendly. It's a treat to stop by for something yummy!

Good service but smoothies are a bit expensive. I only order when I have coupons.

I haven't been into your store since June - the reason was the customer service - I ordered online so I could pick up my smoothie on my way to work however, when I got there - the two people that were there were in the back talking - one of them finally came out and made my smoothie - I was upset as I ordered it in advance - Today I decided I would give this place one more try - and it was a pleasant one - she was in the middle of making my order and it was ready - I will be back

Smoothie was bland. Had no flavor or sweetness to it

The staff are always friendly, my smoothie was prepared accurately, and it tasted great!

My online order wasn't received by the store for some reason. Therefore, I had to wait longer for my smoothie. The employee made things better by upsizing my smoothie for no additional charge.

The staff are always so cheerful and friendly, the smoothies and juices are delicious, so it's a nice treat to stop by this store.