Nekter Juice Bar - Denver

Great! Good work to the team!

Great service, as always! Thank you!

Great smoothie

Fast and easy

Order was ready at pickup, service was friendly and efficient

Everyone was polite and friendly.

Used the app to order ahead on Tues a $147 order with a juice cleanse, bowl, and shot. The earliest pickup time offered was Fri by 7pm. I tried calling ahead to confirm order and to see if it's ready any earlier than that. No one picked up the phone. I called 3 times each day and left messages. No response. Finally I show up on Fri at the designated time and nothing was ready. I had to sit and wait for them to fulfill it. Really disappointed in the lack of communication and for not delivering on the promise ordering ahead offers. For the amount of $$$ I spent I would have expected better customer service than this. Won't be coming here again.

Female employee was very rude. Bowl was small compared to normal.

Nice place. They do provide vegan and gluten free food, juice, and smoothies.

Delightful first experience! Really kind people working here and delicious juice!

Terrible customer service. I’m not easily offended, but after my experience there I will never go in again and I will encourage my friends and neighbors not to support this business. Hopefully something better will move in soon. I miss the sub place.

Update: Total disappointment. Juicer was broken. I came to redeem a free birthday juice reward. No substitutes or rain checks offered for the trouble. The word Juice is literally in the name of this place. My original review from last year is below. Don't expect speedy service. Poorly trained staff & a shortage of blenders to make orders at this location.

Acai bowl was great and the rest of the options looked creative as well. Only downside was the WiFi wasn't working. Will try again soon!

Love this place. Even the green juices are yummy. I'm picky about healthy food and really like this place.

The smoothies here are actually tasty. However, it appears that this place is poorly managed. I’ve never had an order I placed here for a scheduled time actually be ready on time. Generally, I will receive it about ten minutes after the scheduled time. It’s frustrating when I leave my apartment a little early in order to grab some breakfast here, only to then be asked to wait extra time, despite taking the time to make a scheduled order. I’d be more understanding if it were just a one or two minute delay. Heck, even a five minute delay on a busy morning. But when I walk in, and there’s no one in line or even waiting, and I have to wait about ten minutes past my scheduled time, it’s annoying. Don’t offer pickup for scheduled time if it’s not actually going to be ready on time. I have noticed that even if there is no line, employees are still bombarded with online orders. Management needs to handle it and make sure they are staffed accordingly. You can’t place the blame on the employees if management isn’t providing the proper support. I understand that COVID has made things difficult, but this place is pricey, so I think they are in a better position to put in an extra helping hand. If not, I don’t see why the owners can’t come in and help their employees. Also, I shouldn’t have to call three times before someone actually answers the phone. If your employees are so overwhelmed that they can’t even have a second to answer the phone, there’s a problem. If your employees are slow, retrain them. If they are understaffed, then management should get in there and help them. If this were a one time thing, it wouldn’t be an issue. But it’s a recurring problem. Employees deserve better. It’s not like I walk in there and they aren’t working. They are always working. So clearly, they need help. The first time I had this happen I literally heard an employee ask why no one was in. Support your employees, they’ve held you up through a pandemic. Edit: my order was not ready on time. I arrived with my pup a few minutes before 10:15. I went inside at 10:20 in order to give people extra time to have it done. If I scheduled an order for 10:15 and I walk in at 10:15 and it’s not sitting at the pick up station, then it’s not ready for me. When I went inside at 10:20, my order was not ready at the pick up station. So please do not try to publicly be dishonest, because now I’m just not going to return to your store if you’re going to tell me I’m lying. And judging from other reviews, this is a recurring issue. I mean, I’ve seen it in person for other people who have come in to pick up scheduled orders while waiting for my own. Do you really think I went out of my way to just make up a google review for a random juice shop? You lost a customer. I’m also unsure what miscommunication occurred? I went inside to pick up my order scheduled for pick up at 10:15. I went inside at 10:20. I gave you extra time before even going inside. I didn’t speak to ANYONE while inside because when I saw absolutely zero prepared orders were on the pick up station, I went back outside to my dog. I called at 10:21, no response. I called at 10:22, no response. I called at 10:23, then your employee answered and told me my order was now ready. I’m not trying to be grinch over eight minutes, but it’s frustrating when this always happens (again, clearly a pattern for others based on reviews) and when I go out of my way to order in advance (in order to avoid waiting.... that’s also why I brought my dog on the walk with me in the first place... scheduled orders should be in and out). Telling your customers they are liars is a sure fire way of losing business which is why I also removed a star.