Awesome! Friendly, polite and efficient - my order was made as requested and was ready quickly. My superfood bowl was delicious. Thank you!
Kayla D.
11 items in my order were missing and many of the items were made incorrectly. I called 5 days in advance to make sure the large order could be handled and asked how best to submit the order. I was told to submit it online, which I did 3 days before. I called 2 hours before the order was due to be picked up to confirm everything was good and was told they would be ready. When I showed up to pick up the order, I told them items were missing and they insisted they had made everything they received. I showed them my email confirmation and they still insisted they made everything. I finally was shown the receipt they were going off and pointed out the 11 items they had not made. They made them all quickly so that was great but when I returned to the hotel to give out the bowls and smoothies we discovered many of the orders were not made correctly or at least were not labeled correctly. I understand its tough with large orders, but since I was told it would not be a problem it was a bit frustrating.
Lorena V.
Excelent service
Donna H.
I love Nekter. Unfortunately this last time my bowl did not taste very good. The bananas were warm. Normally they have a chilled but it was to warm. The strawberries also had an off taste. It was disappointing. The people working there didn’t greet or anything.
Jim S.
Cheeks 👍
Linzi Adams-BradyGoogle
normally, i love going to nekter. they are normally very nice and the bowls are good. i’m normally not one to complain, but today i went and ordered 2 dragon bowls. apparently they are out of dragonfruit, which is fine but they didn’t tell me before. instead they just made random bowls without telling me. also, to top that, the girl was rude, and she tried to hide the fact that it wasn’t what i ordered by putting it in a bag. like i said, i enjoy eating at nekter, but this is ridiculous.
Response from the owner · October 14, 2021
i know this is a little this is only my second second week as the general manager. but i would like to sincerley apologize from all of the team for our mistake and would like to make this right for you with your correct order for free.
I am so sad that you no longer offer the scoop. Will the cashew milk-based icecream be brought back in the future?
EH ImportsGoogle
I ordered drinks online. I walked in and gave them my name, they said they didn't have anything. I told them we ordered online. I gave her a description and she said maybe I called another store. I left, drove down the street but then realized maybe it was under my google name. I called back and they did have the drinks. I had turn around and drive back. They need to problem solve a better. Make sure you give them your google name because they won't try to figure it out.
Really like this place, the smoothies and bowls are always so good.
But, their hour of operations are too short. They close way too early! Especially for the weekend, in a city like Tucson! A good bowl goes great with the 730 pm evening heat.
Not the best service. The store was empty and yet managed to get my order wrong. Considering how costly the beverages are, customer service can be better.
Response from the owner · January 31, 2021
Hi Luis, I am so sorry to hear that you had a terrible experience. If you could please reach out to us at [email protected] we would love to resolve this issue! Thank you!
Love their selection of Juices, smoohies, and their acai bowls are amazing. The staff is always ready and greet you as soon as you walk through the doors. Highly recommend!!!
Response from the owner · January 31, 2021
Thank you Gordo425! We are so happy that you had an amazing time!