Nekter Juice Bar - Tucson

I placed an order online but when I arrived (past the ETA for my order to be ready) it wasn’t made. My order hadn’t even been noticed. So I had to wait for them to find my order then make it. It would’ve been faster to not order ahead.

Much better than the last time!!

Timely and accurate

Employees need to pay attention to order details. When I came to pick up, my order had multiple missing items that were clearly on the receipt. It was an online order, so all I had to do is pick-up and go. Very unreliable when you have to check every item you order. Need to do better.

Pick up was ready before time scheduled, which was great! Staff member was friendly

I love getting my juices from Nekter! The counter service could be better....just need more staff. But everyone is friendly and helpful. Some slowness due to new staff which is understandable. Love the environment.

The customer service was good, however, it seems almost every I order I pick-up, from four different stores within the month, is always missing ingredients I have paid extra for. I always order online for pick up and by the time I've discovered the numerous errors, I'm already at my next destination. The poor attention to detail is very frustrating!

Pumpkin smoothie is too watery at this location

The person who helped me was amazing! I was having trouble with my app and they were patient and very helpful with troubleshooting. Thank you!

I usually get my acai bowls from berry greens downtown but wanted to give nektar a try. I placed my order online for an single acai bowl on a mid Monday morning and arrived 15 minutes later when it said it would be ready. I was told my order wasn't ready yet but was being made. 35minutes after that I finally recieved my bowl. No acknowledgment of the excessive wait time and my bowl was missing 2 of the listed ingredients which I wasn't told about so I just assume they forgot. I'll stick to getting my bowls from berry greens unless I have a ton of time to kill.

I placed an order online through Nektar for a single acai bowl and was told it would be ready in 15 minutes. It took An extra 35 after my estimated ready time to get my bowl. This was on a monday mid morning when it wasn't too busy. There were 2 staff members so maybe staffing needs to be better.

I was a little disappointed on this visit. I order via mobile and when I arrived, there was one guy working and he was overwhelmed. He immediately yelled towards me "i'll be with you soon maam". I patiently waited and when I told him I was picking up, the order hadn't been started yet. No problem, i'll wait. When he gave me my order, I had three bowls and they didn't have lids or bags so I had open containers in a drink carrier in my car. One tumbled over on a turn and I had to throw it away. Please make sure that you are stocked with supplies needed to secure items properly. I can see why this guy was overwhelmed, it's impossible for one person to keep up with a lunch rush all by himself.

I ordered two 24 oz toxin flush and when I got there for my scheduled pick up neither was ready. The staff person was working on my order and I received 1 of the drinks within a couple minutes. He thought the order was completed but didn’t notice it was a two drink order. He said I’d have to wait for him to help the next customer in order to get my second drink. I did not have time to wait and asked him to cancel the second drink. Not impressed.

We’re here every Saturday but our order was messed up today. My bowl was ordered with no bananas but it had sliced bananas all throughout.

Love it!