Nekter Juice Bar - Tucson

I ordered two bowls on the app, we were closer than originally thought, when we arrived they were ready to go! Great service :)

Last few times I’ve gone they’ve been out of key ingredients for my bowl. This time they were out of the actual bowls. So received “bowl” in a cup. Definitely got short changed on amount of açaí and other ingredients. Bummer. I travel from far away to get this special treat. It’s beyond frustrating to have this occur time and time again

Order was quick and ready by the time of arrival.

The past few times I have been to this location I have received my bowl in a cup. I would like to know ahead of time so that I can order something else, instead of a bowl in a cup. I feel as if I am not getting the same amount of toppings and it is difficult to eat. Just don’t offer bowls if there are none…

First time we’d heard of this store. They offered a free smoothie if you downloaded the app which we did and made a mobile order. Bought two, one was supposed to be free but it wasn’t. The manager didn’t understand why we didn’t get the free one and promised to refund to our CC. She said she’d had trouble with corporate occasionally. Smoothies were OK, nothing special. Edit: One week later I was refunded the cost of what should have been the free smoothie promotion. I credit their very nice manager with getting it done.

Purchased a smoothie and 3 immunity shots. 1 did not have a safety seal. My husband did not drink it. I have a pic.

The bowl was put in a cup. Poor quality

We were looking to get a couple of smoothies for breakfast and did a local search and decided on Néktar because of the free smoothie offer with the app. I downloaded the app and created an account and made our order of a 16 oz and a 24 oz smoothie. But when I completed the order and submitted it, we were charged full price for both smoothies. I pointed this out when I went in to pick up our order and the manager said she didn’t know why we weren’t given the promotion. She said that she would take care of it and that we should see a credit on our credit card once she had a chance to log into the system. It didn’t happen. Unsatisfactory experience on the whole. It’s unpleasant to have to jump through hoops and complain at the counter just to get what you were promised and having to waste time now going through the whole thing again. Ugh.

The employees here don’t great people, even when I’m the only customer in there. They rather pretend you are not in the store even when i great them first. I love the product but customer service at this grant location is heinous and reprehensible. I’m sure a lot of people don’t return because of similar experiences. :)

I pre-ordered and when I arrived my bowl was being made (I was early). 2 different staff members made sure to check in with me. Jolie was fantastic. My power bowl was tasty and well made.

As per usual my online order was not ready on time. I waited an extra 10 minutes on top of the stated pick up time. Then they got the size wrong and I had to wait another 10 minutes. Always a disappointment.

Seems like supply chain issues are affecting Nekter, which is a huge bummer since it makes me less willing to recommend cleanses to people when I don’t know how long they’ll have to wait until you restock and if you’ll have all the normal cleanse set in stock.

Many ingredients were missing from our order, specifically items we had paid extra for.

Great! Thanks

order was scheduled for a 12:00 pick up. We did not get our drinks until 12:35, there was no communication indicating it would be late. Unfortunately, each order I place has some issue. The green juices are not labeled, or the shots are missing the orange. I really like Nekter, the app makes it convenient and the choices are simple. It would be great if there was in improvement with customer service. 6 out of 10 overall.