Nekter Juice Bar - Tempe

Online order took 25 minutes longer than time stated.

I love Nektar! Recently did a 3 day cleanse and get an açaí bowls on the weekends. First time at this location and it was an unfortunate experience. I ordered ahead for 15 minute pickup… I got there on time, but there is no parking at this location which I didn’t realize. There were 2 people working, who were in the weeds. They were telling new guests that there was a 25 minute wait for an order, and each party left (turned down about 15 people in the 20 min I was waiting). One worker was apathetic, seemed to be cleaning the juicer slowly? Never produced an item. The other seemed to be trying but had a guy asking for a refund, and was making items. Total though in 20 min she only produced one item after I got there and then mine. I fail to see how busy they were when nothing was being made. For the time it took I ended up having to pay $2 in parking with my dog in the car, and I wish I could get my tip back I left ahead on the app (won’t do that ahead ever again). The bowl tasted okay, too runny. I will never return to this location- thank goodness I have prior experience with the company. Customer service nightmare. This location won’t make it without better management.

It was fine it just took a while to get service and when I finally got my smoothie It was poorly blended and I couldn’t even drink it all because the texture was so bad.

It’s always great experience. Samantha is always friendly and welcoming and prompt

I am a loyal Nekter customer, and I have shopped at several locations around the valley. However, this store was vastly understaffed for the volume of orders they have this morning and the employees were doing their best to keep up, but service has been extremely slow. I placed my order around 8:30 this morning for a smoothie and a juice and was given approximately 8:45 as a pickup time. I am still standing inside the store at 9:02am and they were JUST now able to fix their juicer so they could begin making their backlog of juice orders. Frankly, I don’t blame the staff as the two of them are clearly doing their best, but two people doesn’t seem to be enough for them to adequately serve their customers. Either more equipment (in this particular case, the juicer was down for dozens of minutes) should be added to the store to circumvent this bottleneck, or more staff should work this shift. I am really disappointed, and unfortunately don’t think I’ll order from this location again as this has left a bad taste in my mouth. As I finish writing this feedback, it is now 9:07 and my order still is not done. Please help your employees succeed by giving them more equipment and hands!

Out of chia pudding. Out of many cleansing juices. Girl up front didn’t even greet or smile. Waited forever for two smoothies. Will not be back to this location.

Everything was great! My order was completed online, so picking up in store was effortless.

The price didn’t worth what I had. You could add ice cream in your menu for the milkshakes. It will make you have more options for the customers.

I noticed and appreciated how clean the juice bar was and the friendly and efficient staff.

The manager is very short n rude with waiting customers. Pick up food are never ready, especially when they were placed 20 to 30 min prior to arrival. And people get there food faster with walk in then order ahead

the workers were great but wish Nektar would use organic products only

It was my first time in and I loved it!!! The two gals working provided me with superb customer service and were able to answer all my questions about nutrition, and using the app!

The Homies at this spot had everything stacked against them. No care readers working, no large sized cups. They adapted and overcame and took care of business. Give these starving college students raises.

They didn’t receive my order even though i was charged and showed confirmation. I had to ask the guy to make It and they were out of protein

It took 30 minutes to get out one drink and one smoothie. I understand things get busy, but my husband and I were the only ones in the store when we ordered. The store was only accepting cash that day, so we ordered online. Shortly after we submitted our order (9:30 am), a few groups came in paying cash. All were served first. We got our order at 10:11 am. I know the exact time because I had to get to an appointment at 10:15 and was late because of this.