They have a bunch of rude teenage girls working there. Gave this place a chance multiple times and every time they got my order wrong, super unorganized. When I got my drink this last time I ordered chia seeds and when I asked the girl ignored me and had to ask another girl and the girl that ignored me grabbed a different drink from the fridge and couldn't even tell the difference of the drinks. I said thank you and she didn't even say sorry or anything. Might as well go to jamba juice next time.
Response from the owner · March 20, 2021
Hello Brianna, Thank you for bringing this matter to our attention. We're very sorry about your recent experience as this does not stand for who we are and the customer service we aim to provide. We would appreciate the opportunity to discuss this with you further so we can improve. Email us @ store8168@mynekter. Respectfully, Management
Hello Moises, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! Please reach out to us with any additional questions or comments! We look forward to seeing you again soon.
Absolutely loved it my drink was perfect customer service was good it was very fast
Response from the owner · February 4, 2021
Stephanie,
Thanks for the kind words! We love that you had such a great experience! Our goal will always be to provide the best experience and we love knowing yours was no different.
Best,
The Nekter Team
The juice here is always on point. Love their menu selection. Perfect place to go if you don't feel like juicing yourself. They also have premade juices perfect for a detox for a week. Very small location. But overall very helpful and friendly staff. It's a great alternative to smoothies (which Jamba Juice is next door) if you're really focused on personal health goals.
Response from the owner · February 10, 2021
Hi RX, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! If you ever need anything please don't hesitate to reach out to our team.
Thanks, The Nekter Team
Went to pick up a gift card from the store the young kid at the counter had very little experience so he made the mistake of charging my credit card 3 times when I showed him the charges from my bank he went crazy started to shout at me to get out of his shop among many other statements
I requested to see the manager he was very polite and apologized for his behavior and promised me that he would handle the situation
Over all, the place gives off a pretty natural vibe. I asked for two bananas and one chocolate skoop. To my delight and surprise they greeted me with two skoops with the bananas chopped up inside!! I was shocked at first, because this was not my original plan for my good boys (the bananas) but, no hate. Honestly make my two skoops delish!! Very cold, very tasty!! Thank you so much nectar!! I trust you all with my very own life.
Response from the owner · October 29, 2020
Don't you love when you're pleasantly surprised by a tasty treat? Even though you weren't quite expecting what you got at first, it's awesome you were impressed with all the fresh, tasty flavors in the end. Appreciate the shout-out -- hope you'll be back for more soon. -The Nekter team
Service was poor and the juice was not good tasting. It also cost me $25 (with tip). My curiosity was met and I was disappointed, sadly
Response from the owner · October 9, 2020
Silka, quality service and tasty juices are something you can always expect from us. Sorry to learn you didn't care much for your experience overall. We know we can do better, so we hope you'll consider giving us another chance in the future. -The Nekter team
I missed my birthday reward due to the Pandemic and the fact that I have a chronic illness. Most industrials with chronic illness were put in quarantine at the beginning of February 2020. It has been really hard. I have no contact with anyone. No body wants to have contact with me and then find out that tney may have been responsible for me contacting Covid. The same thing goes for home health care.i could go on and on with the many obstacles and lack of care that. Is now my normal. It would be nice to have been a