Very average, the are better places for less price
Response from the owner · March 13, 2025
We appreciate your feedback and understand that value is important to you. We strive to provide high-quality products at competitive prices. We'd love to hear more about your experience and how we can improve. Please reach out to us at [email protected].
We appreciate your feedback on our juice prices. We strive to provide the best quality ingredients in our products. For any further concerns, please feel free to reach out to us at [email protected].
They staff is so friendly and helpful! I love that I can stop in real quick before work and ensure that I get a healthy breakfast even on the go.
Response from the owner · February 11, 2025
Hi Lauren - We're happy to hear about your positive experiences with our friendly staff and quick, healthy breakfast options! It's great to know we can help kickstart your day in a nutritious way. Thanks for choosing Nekter! 🍓🍌
Im pretty sure I found pieces of rocks in my drink?? Multiple pieces came out as I was drinking it very odd. Definitely won’t be going back they r rock hard I thought I was tripping but u can’t bite into as much as I tried (cuz I didn’t believe it)and imagine if I had swallowed them
Response from the owner · January 7, 2025
Hi Bre - Oh no, that's not the experience we aim for, and we take your comments super seriously. We want to investigate this further and determine what could have happened. Please email me at [email protected] (the owner) so I can assist you and make this right.
I came to this location at 9:30am and it is very dirty. The front of house is dirty & the restrooms were awful! I’ve been to several Nekter bars and this was the first one that made me feel like yuck! Please clean up.
Response from the owner · December 13, 2024
We're sorry to hear about your experience. Cleanliness is a top priority for us, and it's clear we missed the mark during your visit. We are getting with the store team right now to resolve this. I am a local owner, and we own a few other Nekters in the area. My hope is you know this is not our standard. Thank you for bringing this to our attention. We will remedy it asap.
Server lacks personality big time. Didn’t know when she was ready to take my order. She literally walked up to counter and starred at me. Her lips barley separated when placing my order. I was certain her voice was coming from her nostrils. She did tell me to have a nice day when I was leaving. Guess she’d rather see customers leaving than coming. :-(
In other news my bowl was marvelous.
Response from the owner · December 12, 2024
We're bummed to hear about your experience with our service, but glad to know you enjoyed your bowl! We strive to provide a friendly and welcoming atmosphere, so your feedback is important to us. Please reach out to us at [email protected] so we can make things right. Thanks for letting us know! We will get with that team member today ASAP to share your concerns. You matter!
I’ve tried to give this place multiple chances, but the inconsistency is just unacceptable. Every time I visit, the quality of the drinks is wildly different. Today was the worst experience yet—the blue vanilla caramel drizzle tasted EXPIRED. It’s disappointing because I really wanted to like this place since it is near by, but the lack of consistency and today’s experience have made me decide not to come back. I can’t recommend it.
Response from the owner · November 25, 2024
Hi Suede- We're really bummed to hear about your experience with the inconsistency of our drinks, especially the blue vanilla caramel drizzle. We take your feedback seriously and would like to understand more about what happened. Could you please send us an email at [email protected]? We're committed to improving and making your next visit a better one.
Hi Marcela, We're glad to hear you enjoyed our smoothies, but we're disappointed about your comment regarding cleanliness. We take cleanliness very seriously, and it sounds like something was missed during your visit. We would like to look into this. Could you please send us an email at [email protected] with a little more information? We appreciate your feedback and will work with our staff immediately to address this!
Carrots 🥕 were not cleaned. The staff members definitely need to clean carrots. The lady just put dirty carrots into the machone, she even didn't care that I was watching that.
Dirty carrots destroy the taste of the juice.
Response from the owner · November 12, 2024
Hi. We're sorry to hear about your experience with the carrots. We take cleanliness very seriously—all of our veggies are triple-washed before they make it to the juicing station up front, so your experience definitely doesn't meet our operating standards. Your feedback is important to us, and I will follow up with my team at the store to make sure this is investigated. Please reach out to us at [email protected] so we can get more information around the date and time of your visit as well as make things right.
If I'm the owner of the store, I will hire my friends or relatives to walk in to test the service from the people hired without supervision. After work out, I wanted to get some healthy drinks from here, the 2 employees were like in a hurry to hide from their customer. After a glance at me, then they both run to back kitchen 😄 no greeting, no explanation, no response. Of course, don't expect they will smile.
After wait a bit, I left without purchasing. That's fine for me, so many other options next door. But the owner will probably wonder why my business profit is never going up much.
Response from the owner · October 14, 2024
Hi Hyde - I am the owner of this store and it sounds like we missed the mark today. I'm sorry for that. I would appreciate the chance to make this right with you. I would also like to know when you were in the store so I can make sure we coach the employees to do better in the future. Again, I'm sorry. I never want to do hear this, but I want to make the most of this to make sure it doesn't happen to others. You can reach me at [email protected] or [email protected] I hope you will reach out. -Andrea
I ordered 2 bowls, 2 drinks and didn't say no utensils anymore. After receiving, I found there was no utensil inside the bag. I have to reuse the spoon and straw from the previous order.
Response from the owner · September 13, 2024
Thank you for your review, Jianming! We’re glad you enjoyed the bowls and drinks, but we’re sorry about the missing utensils! Next time, we’ll make sure your order is fully stocked. We appreciate your patience—and your commitment to reusing! 😊
This place is great! Gaby and natalie are awesome, I totally recommend!!
Response from the owner · July 31, 2024
Thanks, Alejandro! 🌟 We’re glad you had a great experience, and we’ll be sure to pass along your praise to Gaby and Natalie. We appreciate the recommendation! 😊