Nekter Juice Bar - Peoria

My online order was over 15 min late. None of the kids that work here seem to know what’s going on ever. Not a great Nekter location

We love it

It was so yummy!

Not a friendly employee. I’ve been here a LOT and this is the first time I was met with distain. I arrived 8 minutes after my drink was supposed to be completed and was asked, “Name?” Then, after I told her, she turned away from me and said, “Still working on it,” and then turned on a machine and helped a new customer who just walked in. We were the only 2 customers in the shop at that time. Another employee came in from outside the shop, sipping on an outside beverage and walked into the back. Seven (7) minutes later, my drink and shot were completed and placed on the counter. “Here you go,” she said. Then I drank my shot, standing at the counter, like I usually do. I always get a ginger shot with cayenne with my Green Apple Detox. I would say this was more like a cayenne shot with a sprinkle of ginger. I’m not sure what happened at this encounter but it wasn’t the usual excellent quality and friendliness I’m used to. I choked my way back to my car where the cayenne burned its way down my esophagus and then into my stomach while I sat and tried to contain the burning heat coating my mouth and throat.

Always tasty and great service

Have your products ready when you say they will be. I waited over 30 minutes for my preordered drink and I never got my items. I want my money back asap

Ordered ahead Took approx 45 min Girls were busy- however a little more worried about who should do what Rather than just get it done

Employees need better training and also need to have better attention to detail. I have ordered many times and been here many times and I can say: it's never consistent. I ordered a "Buzz" when it arrived it literally had no cayenne. My acai bowl order add ins were never followed and I ended up just giving your store 3 dollars extra with your already high price tag. I believe things like this become an issue when you start to expand with more stores. So do everyone a favor, and share the importance of being consistent and actually reading the order notes.

My only comment would be that there was less than one strawberry on the whole bowl and three small chunks of apple! I would expect a little more fruit on a $10+ bowl. The banana was the way the photo looks. Maybe you were running low on fruit, but then please comp the extra granola that I paid for on the four bowls. I love Nekter so I hope this was a fluke!

I did a mobile order and it was ready on time when I got there. Everything tasted great.

All around great, from ordering to picking up. The app makes it all so convenient.

When I arrived on time for my pickup order, there were about 4 other guests waiting in to lobby. The girl working on my drink said it would be a few minutes. I told her that was fine and waiting. A line of 3-4 customers came in and she took their orders while I waiting for my juice to be finished. After that, another employee came out of the back with blenders and her AirPod in one ear. No smile, no friendliness whatsoever. She started working on 3 bowls which were ordered by a woman in person who arrived after me. At this point our drinks were not being made in order, as her bowl order was prioritized before my online order. It would have been nice to see the employees smile and engage with customers. It would also have been nice to see them make a drink, ring out a customer, and continue that cadence so that we would not all be sitting in the lobby with no drinks being worked on.

Excellent

The ladies are always pleasant and fast with my order.

Love online ordering it’s so convenient