This location is never a great experience with customer service. I always feel like I’m a bother or irritating the person behind the counter. I love the falcon ridge location, I prefer it but it’s out of the way on my way to work. The smoothie was excellent, the service was awful.
Jennifer V.
Very good
Daniel Jacob (Blue_Jay1027)Google
First time customer, I wasn’t greeted and the service I was receiving from this female was awkward and dry. The açaí base was watery, that was a let down. Especially after reading the “creamy” ingredients from their website.
The location in North Fontana has roaches and always make my drink with incorrect ingredients
Ted M.
Always a great experience. My order is always ready when I arrive and the staff is always friendly
mandi chairezGoogle
Showing up 20 minutes before closing tonight and was told they will only make smoothies after driving to there location knowing it was open later then others in area.
The girl working did not greet me and made me stand there waiting. Finally I said I had a pick up. She didn’t seem too pleased to stop and get my order. Could have had a better more friendly vibe.
Martin F.
Great service. Order was ready on time.
AylinGoogle
I went to Nectar for the first time on Tuesday, May 19 around 10:40 AM and honestly had high hopes because it seemed like such a nice place. When we walked in, there was only one girl working on drinks, so we waited patiently and completely understood that she was busy. More customers started coming in and forming a line, but we still waited respectfully because we know things can take time.
Once she finally called us up, I asked if I could do a build-your-own bowl. As a first timer, I wasn’t familiar with the names of the bases, so when she asked which base I wanted, I explained that I only knew it was a berry one. Instead of helping, she gave me rude looks and started speaking to me with an attitude, almost like I was inconveniencing her because of the line behind us.
I then asked if I could add Greek yogurt, and she sharply responded asking for toppings. I repeated myself because I was confused, and the interaction just became more uncomfortable. As a first-time customer, it made me feel embarrassed and unwelcome. I ended up telling her to forget my order and left.
I completely understand being busy and stressed, especially working alone, but customer service and basic kindness still matter. Respect goes both ways, and I really hope management looks into how customers are being treated because experiences like this can easily drive people away.
Terrific, the drinks were ready at the promised time and were made correctly
Andy G.
Good service
Marlene D.
This is the first time I placed an order on line. It was quick and convenient. My order was ready when I got there. The clerk was super nice.
Christina B.
Experience is always great in this location mostly because of the black gentlemen who is always giving great suggestions and being kind but overall the staff is friendly and very kind even though I picked up.