Horrible Customer Service! It's ashamed that first impressions are everything, but I do believe in redemption. However, after failing to redeem their poor quality of customer service, I will never go to this or any other Nektar location again. I placed a pick up order for a smoothie and juice; upon paying in advance via the app I was notified that they would be ready in 20 minutes. 40 minutes later, (yes 40) my juices were given to me. Upon initial arrival I asked when they'd be ready, and was advised that "they were working on them." I was pretty heated with the lack of acknowledgement or apology for having to wait 20 additional minutes of my life for 2 mediocre tasting and over priced smoothies. (Advise to the owner, as I'm sure this is a franchise owned location) If you do not have adequate staffing or the intention on meeting designated pick up times for pick up orders , do not offer this service option. Also, please train your staff to make eye contact and acknowledge a customer when they walk in and not ignore them for 5 minutes while they stand in plain sight
Great place to get freshly made bowls and smoothies. The ingredients are great tasting and fresh. The staff is very friendly and accomodating. The store is immaculate and creates a friendly environment.
Nekter has healthy, NO-BS, vegan smoothies that are made with real fruit, nuts, vegetables, and spices, so they don't need sugar or sherbet to make them taste great. The people at this location are also very nice.
My only complaint? They're a bit pricey, so I can't drink them every day.
Response from the owner · October 17, 2018
Cari thank you for your kind review! We can't wait to see you again the next time you're craving something healthy AND delicious :)